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Bitrix24 Logo
Bitrix24 Logo
Bitrix24 Ltd

Bitrix24

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Bitrix24
8.2 /10

What is Bitrix24?

Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.

Company Details


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Bitrix24 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitrix24?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Enables Productivity
  • Over Delivered
  • Transparent

Feature Ratings

Average 87

Notifications

92

File Sharing Collaboration

92

Document Collaboration

92

Instant Messaging

90

Granular Access Management

90

Integration With Productivity Tools

86

Cross Platform Support

83

Voice and Video Collaboration

82

Search

81

Vendor Capability Ratings

Average 87

Ease of Data Integration

93

Product Strategy and Rate of Improvement

91

Quality of Features

91

Business Value Created

90

Breadth of Features

89

Ease of Implementation

89

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Ease of Customization

82

Vendor Support

81

Bitrix24 Reviews

Steven P.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent collaboration tool.

Likeliness to Recommend

9 /10

What differentiates Bitrix24 from other similar products?

Bitrix24 is what I use to manage and arrange my work. You may interact and communicate with coworkers in a variety of ways. With so many diverse systems, you frequently have to handle various aspects of your organization. The calendar function of BITRIX24 makes it simple to assign assignments to staff and highlight activities. We were able to resolve the work process mapping issue and create a database that was always available to our clients. This is required for dealing with trade dashboards, and the results will be processed in this capacity. You may rapidly connect with individuals in many departments.

What is your favorite aspect of this product?

I've been using Bitrix24 for over two years and it's a highly user-friendly web application. The system's best features are staff management and kanban for task management. CRM embeds are also available for sales, project management, and a variety of other modules. I can classify people based on their occupation. As a consequence, the time of a job may be established, and each person of the meeting averages and adds to the actions taken to face and complete the assignment. It aids in task management and team engagement and it also supports video conferencing.

What do you dislike most about this product?

Bitrix24 is frequently overly complex for average users. You must be familiar with project management in order to utilize the system. Some UX options are questionable, and CRM features such as data settings are hidden in areas where you'll never find them. Another downside is that professional help is limited, making it difficult to find an answer when an issue arises.

What recommendations would you give to someone considering this product?

If you're searching for a fantastic tool to assist your project management team engage faster and more efficiently, this software might be the right solution. Consider how many features you require before purchasing a membership. You can decide if it's worth it after the free trial. Work with BITRIX24 as a collaboration partner instead of self-service. It's a decent tool for managing internet enterprises, with some useful advice on how to cope with the rigors of testing and analyzing both options. I strongly suggest Bitrix24 to anyone who is having difficulty with project management.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jeff C.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great internal communication tool.

Likeliness to Recommend

9 /10

What differentiates Bitrix24 from other similar products?

This amazing technology makes my job easier, provides a complete suite of tools in the cloud, schedules daily preparations for events, and scans documents and other information, the implementation of this software facilitates collaboration between employees, seamlessly and gives the entire project the opportunity to connect to the internet. Bitrix24 helped us overcome the problems associated with project planning and was able to reduce wasted resources, the program also closely tracks all actions and successful conversations with all employees.

What is your favorite aspect of this product?

Bitrix24 is a high quality software that manages projects properly and handles resources fairly. In addition, the developers are aware of after-sales service and the problem is properly resolved. I like the corporate side of Bitrix 24. Because, as a financial manager, you can have a dedicated website for each project, where you can do all the communication. Medium and large enterprises use one of the most complete channels available for managing tasks, creating connections, and improving performance between work teams. There are some features that are very useful for most businesses. Within this framework, you will receive tools to strengthe

What do you dislike most about this product?

The only slight flaw is that the warnings are delayed, which might be difficult to manage. As I have stated, the architecture need some updating. The reports part is not the finest, and it could be improved. The Bitrix24 support service takes a long time to respond and is ineffectual as a result of not being able to locate the default widgets supplied to new customers.

What recommendations would you give to someone considering this product?

This tool will come in handy if you are a project manager. The most difficult aspect was bringing it indoors and convincing my coworkers to utilize it. Collaboration, job organizer, CRM, phone center, and website builders are among the tools that allow you to get everything you need to manage an effective company in one spot. This platform is expected to evolve and can be tried out for a limited time. This software is incredibly effective and inspirational, with amazing project planning and management features.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Meagan J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Powerful Content Searching Options.

Likeliness to Recommend

9 /10

What differentiates Bitrix24 from other similar products?

Bitrix24 features customization is very effective and the platform can easily manage multiple project data and excellent on team communication across various projects.

What is your favorite aspect of this product?

Its interface is clean and very effectively designed and the features arrangement is excellent and easy functions to access on the effective navigation.

What do you dislike most about this product?

I had no issue on Bitrix24 and its capabilities since the platform allows the easy insights collection and the best collaboration platform for the different projects.

What recommendations would you give to someone considering this product?

To easy searching of any needed content through Bitrix24 and its smooth communication for the sales teams and the sharing of data through Bitrix24 is quick and best on reports preparation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing