What is BetterCloud?
BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
89 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BetterCloud?
Pros
- Respectful
- Continually Improving Product
- Client Friendly Policies
- Enables Productivity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customizable and Pre Canned Policies
Data Discovery (DLP)
Centralized Reporting Engine
Lightweight Directory Access Protocol Integration
Activity Monitoring Alerts
Real Time Scanning
Application Monitoring
Endpoint Support
Multiple Enforcement Actions
Environment Support
Optical Character Recognition
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Also Featured in...
BetterCloud Reviews
Rosa F.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2021
The solution for juggling all your SaaS products
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
Ease of use and highly focused on automation / workflows between SaaS products.
What is your favorite aspect of this product?
The best part about BetterCloud is the intuitive layout and configurations. Without hardly any training we were able to build workflows within minutes and improve user/access type processes.
What do you dislike most about this product?
At this time, there isn't anything to dislike! If I had any concern it might be price point might increase as BetterCloud's offerings continue to grow.
What recommendations would you give to someone considering this product?
If you use Google Workspaces, there is no better way to gain visibility into your environment.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Effective Service
Bertold K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Cost-effective DLP solution for small companies
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
Agentless and cloud-native. Supports both security monitoring, alerting as well as provisioning. Customizable workflows, workflow templates make setting up policies easy.
What is your favorite aspect of this product?
Low-touch administration.
What do you dislike most about this product?
Lack of alerting for some integrations. Integrations are not all the same - some can only do provisioning.
What recommendations would you give to someone considering this product?
Improve documentation and training.
Pros
- Reliable
- Efficient Service
- Transparent
- Friendly Negotiation
Cate J.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Apr 2021
Maximum Security for Data and Back Up
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
BetterCloud introduced the advanced forensic steps, which are vital in making a follow up of any malware. Also, BetterCloud established an immediate and straightforward back up plan,. so vibrant and responds to calamities.
What is your favorite aspect of this product?
BetterCloud understands the critical nature of data, hence, attributed data safety is enhanced. More so, BetterCloud has a safeguarded control measures, which scans and strictly take extensive actions for the attacks or threats. BetterCloud
What do you dislike most about this product?
BetterCloud is a multi-purpose storage and security avenue, with proper data loss prevention strategies, which are maximum in business roles, and that of individuals. When business objectives are attained, there is successful support for the program.
What recommendations would you give to someone considering this product?
BetterCloud is a perfect way to safeguard data, work with it without fears, and increase the credibility of the sensitive content in a company. The maximum protection that BetterCloud accords to users and back up plan is ready for your subscription.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
