What is BetterCloud?
BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
89 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BetterCloud?
Pros
- Respectful
- Continually Improving Product
- Client Friendly Policies
- Enables Productivity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customizable and Pre Canned Policies
Data Discovery (DLP)
Centralized Reporting Engine
Lightweight Directory Access Protocol Integration
Activity Monitoring Alerts
Real Time Scanning
Application Monitoring
Endpoint Support
Multiple Enforcement Actions
Environment Support
Optical Character Recognition
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Also Featured in...
BetterCloud Reviews
A.J. D.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Apr 2024
Simple to Use, Workflows Leave More to be Desired
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
BetterCloud is extremely simple to set up and use, and has native integration with a lot of SaaS apps. The functionality with some of the native integrations is limited though and workflows are slowly getting better, but need more work. It's nice to be able to automate some user lifecycle management tasks within a SaaS based no-code platform.
What is your favorite aspect of this product?
The workflows and how powerful they can be when done right.
What do you dislike most about this product?
Two separate consoles and slow development in the right areas.
What recommendations would you give to someone considering this product?
I would recommend this for an SMB that doesn't have a solution for onboarding, offboarding and mid user lifecycle management, but be weary of the price tag.
Pros
- Caring
- Friendly Negotiation
- Reliable
- Enables Productivity
Cons
- Under Delivered
- Leverages Incumbent Status
- Security Frustrates
Vitor M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Jan 2024
Great product with good support!
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
I've never used other products before, but the support was always on time.
What is your favorite aspect of this product?
It allows me to save data and keep it secure. This way i don't have to worry about it.
What do you dislike most about this product?
I think thing could be more streamlined and wish there were more videos to help with setup
What recommendations would you give to someone considering this product?
It's worth it if you work with a lot of data and need to keep it secure
Pros
- Efficient Service
- Effective Service
- Respectful
- Helps Innovate
Cons
- Less Caring
- Less Reliable
- Less Inspiring
Kathoki M.
- Role: Vendor Management
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2023
BetterCloud - Best Data Loss Management Tool
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
When it comes to data loss management, BetterCloud offers Amazing security features and is affordable too It's Affordable and very effective
What is your favorite aspect of this product?
I have used it and I like that it protects business data It's Affordable and highly effective in data protection We never have to worry about data loss and data privacy
What do you dislike most about this product?
No hates as BetterCloud has always worked
What recommendations would you give to someone considering this product?
I recommend BetterCloud for data loss management. It's powerful, secure and easy to use.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
