What is Barracuda Email Security Gateway?
The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Barracuda Email Security Gateway?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Administrator Email Processing
Email Account Protection
Administrator Dashboard and Reporting
Artificial Intelligence / Machine Learning
Anti-Spoofing Protection
Managed Services Offering
Malware Blocking
Phishing Protection
Bulk Remediation
O365 integration
End-User Warnings in Email Client Software
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
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Barracuda Email Security Gateway Reviews
Paul A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Barracuda is frequently updating and adding new
Likeliness to Recommend
What differentiates Barracuda Email Security Gateway from other similar products?
Barracuda is frequently updating and adding new security features.
What is your favorite aspect of this product?
The cloud gateway was recently added a part of the energize updates. This keeps all malicious emails away from our network before sending the emails to our on premise appliance.
What do you dislike most about this product?
The appliance has a feature to block all office macros. This is a great feature but only has an on/off setting. I would like to see the additional of allowing exclusions for users who need to receive office macros.
What recommendations would you give to someone considering this product?
The intent analysis has learned what types of messages are malicious and stops most phishing emails.
Pros
- Altruistic
- Helps Innovate
- Reliable
- Performance Enhancing
Adam H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Great product. Fantastic service!
Likeliness to Recommend
What differentiates Barracuda Email Security Gateway from other similar products?
Barracuda has an exceptional support and implementation team.
What is your favorite aspect of this product?
It’s intuitive to use. Knowledgebase is up to date and helpful for implementation/ administration.
What do you dislike most about this product?
End-user customization is a bit lacking. Need more options there.
What recommendations would you give to someone considering this product?
Ask for a demo with Barracuda to see if the product works for you.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
David G.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Aug 2023
Peace of mind for your email security.
Likeliness to Recommend
What differentiates Barracuda Email Security Gateway from other similar products?
Integrates extremely well with 365 and does an excellent job protecting your email and your users.
What is your favorite aspect of this product?
It's very intelligent and continues to learn to keep your inboxes secure. I don't have to worry much about it and very rarely have to manually approve/deny an email.
What do you dislike most about this product?
That the product has to exist at all really. Which is no fault of the product itself.
What recommendations would you give to someone considering this product?
If you need solid email security that integrates very easily you can't go wrong.
Pros
- Reliable
- Trustworthy
- Security Protects
- Continually Improving Product