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Barracuda Networks

Barracuda Email Security Gateway

Composite Score

8.1 /10

CX Score

8.8 /10

14 Reviews Write a Review

What is Barracuda Email Security Gateway?

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..

Company Details

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Awards & Recognition

Barracuda Email Security Gateway won the following awards in the Cloud Email Security category

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4 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2 Top Rated Capabilities

2 Top Rated Features

2023

Barracuda Email Security Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Email Security Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Email Security Gateway?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Feature Ratings

Average 83

Administrator Email Processing

Bulk Remediation

Anti-Spoofing Protection

Artificial Intelligence / Machine Learning

Email Account Protection

Administrator Dashboard and Reporting

O365 integration

Managed Services Offering

Malware Blocking

Phishing Protection

End-User Warnings in Email Client Software

Vendor Capability Ratings

Average 82

Quality of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Secure Email Gateway - Enterprise

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View Barracuda Email Security Gateway in this category (opens in a new tab)

Barracuda Email Security Gateway Reviews

Ravi S.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Fantastic product with good features

Likeliness to Recommend

9 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Friendly, good features user friendly, better in this segment compare to other product

What is your favorite aspect of this product?

Having good features

What do you dislike most about this product?

Not much thing

What recommendations would you give to someone considering this product?

It's a good product in this era people should use and experience once

Pros

Continually Improving Product
Reliable
Caring
Respectful

Paul A.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Barracuda is frequently updating and adding new

Likeliness to Recommend

8 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Barracuda is frequently updating and adding new security features.

What is your favorite aspect of this product?

The cloud gateway was recently added a part of the energize updates. This keeps all malicious emails away from our network before sending the emails to our on premise appliance.

What do you dislike most about this product?

The appliance has a feature to block all office macros. This is a great feature but only has an on/off setting. I would like to see the additional of allowing exclusions for users who need to receive office macros.

What recommendations would you give to someone considering this product?

The intent analysis has learned what types of messages are malicious and stops most phishing emails.

Pros

Altruistic
Helps Innovate
Reliable
Performance Enhancing

Adam H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2023

Great product. Fantastic service!

Likeliness to Recommend

10 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Barracuda has an exceptional support and implementation team.

What is your favorite aspect of this product?

It’s intuitive to use. Knowledgebase is up to date and helpful for implementation/ administration.

What do you dislike most about this product?

End-user customization is a bit lacking. Need more options there.

What recommendations would you give to someone considering this product?

Ask for a demo with Barracuda to see if the product works for you.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

How We Deliver

Barracuda Email Security Gateway

What is Barracuda Email Security Gateway?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Barracuda Email Security Gateway Ratings

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Barracuda Email Security Gateway?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Artificial Intelligence / Machine Learning Service "learns" the organization's email activity/behavior, tuning in to settings appropriate for activities.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Secure Email Gateway - Enterprise

Barracuda Email Security Gateway Reviews

Ravi S.

Fantastic product with good features

Likeliness to Recommend

Pros

Paul A.

Barracuda is frequently updating and adding new

Likeliness to Recommend

Pros

Adam H.

Great product. Fantastic service!

Likeliness to Recommend

Pros

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Title

Feature Ratings

Administrator Email Processing

Bulk Remediation

Anti-Spoofing Protection

Artificial Intelligence / Machine Learning

Email Account Protection

Administrator Dashboard and Reporting

O365 integration

Managed Services Offering

Malware Blocking

Phishing Protection

End-User Warnings in Email Client Software

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization