What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Respectful
- Fair
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Integration
Cloud Analytics and Reporting
Cloud Migration
Capacity Management
Configuration Validation
Performance Monitoring Management
Application Release Automation
Orchestration and Workflow Management
Automatic Resource Scaling Elasticity
Cloud SLA Management Governance
Self Service Cloud Services
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Vendor Support
Ease of Customization
Availability and Quality of Training
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AWS Systems Manager Reviews
Uday A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
"Fantastic product!"
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
AWS Systems Manager stands out from other similar products by offering a unified interface to manage and automate operations across various AWS services, providing a centralized view of your infrastructure with deep integration into other AWS services, making it particularly efficient for managing complex cloud environments within AWS itself; unlike some competitors that might focus on more generic system management across different cloud providers or on-premises systems.
What is your favorite aspect of this product?
Native AWS integration: Seamless integration with other AWS services like EC2, S3, CloudWatch, allowing for streamlined management of your entire cloud infrastructure within a single console. Comprehensive operational visibility: Provides a unified view of operational data across different AWS services, enabling easier identification and resolution of issues. Extensive automation capabilities: Powerful automation features like run commands, state manager, and document creation for managing configurations and performing tasks across your fleet of instances.
What do you dislike most about this product?
Complexity: AWS's billing system can be complex, leading to unexpected costs. Learning curve: AWS can have a steep learning curve. Vendor lock-in: There can be vendor lock-in with AWS. Compliance and data privacy: There can be compliance and data privacy concerns with AWS.
What recommendations would you give to someone considering this product?
costly and if you were using can be coupled with AWS cloud
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
Abhishek M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Lots of options for each use case
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
other products doesn't provide such a wide range of options for using
What is your favorite aspect of this product?
good to use with multiple service integration
What do you dislike most about this product?
1. difficult to write custom run commands 2. patch manager doesn't notify for critical vuls
What recommendations would you give to someone considering this product?
1. write your own customized runbooks 2. never click on copy to new for running the same run command for other instances, it gives error as instances don't become healthy
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Includes Product Enhancements
Mahammad K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Excellent feature
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Easy integration
What is your favorite aspect of this product?
Connectivity with cloud resources
What do you dislike most about this product?
I don’t have any
What recommendations would you give to someone considering this product?
Free of cost service
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy