What is Automation Anywhere?
Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAutomation Anywhere Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Automation Anywhere.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Out of the box integration
Process Discovery
Code-Free Programming
Action Logging
Central Deployment
Cloud Hosting
Exception Handling
Natural Language Processing
Concurrent Work
Performance Monitoring
Distributed Work
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Automation Anywhere Screenshots
Automation Anywhere Downloads
Automation Anywhere Videos
Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Document Automation
Cloud Native Platform
Process Discovery
AARI
Automation Anywhere Reviews
Khushi K.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2026
Powerful Scalable RPA Platform with Automation
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Automation Anywhere stands out with its strong combination of attended and unattended automation, a cloud-native architecture, and extensive bot-building capabilities. Its user-friendly interface and large community ecosystem make it accessible for both business users and developers. The platform also offers strong integration options with AI and cognitive services, enabling automation of complex tasks across systems.
What is your favorite aspect of this product?
My favorite aspect is its flexibility and scalability—especially the ability to design bots using low-code tools while still supporting advanced automation use cases. This makes it suitable for both simple repetitive tasks and complex enterprise workflows, without needing deep programming expertise.
What do you dislike most about this product?
What I dislike most about Automation Anywhere is that maintaining bots can become challenging when underlying applications change frequently—especially in environments with dynamic UI elements. While the platform offers powerful automation capabilities, the need for frequent bot updates and limited self-healing features can increase long-term maintenance effort. Additionally, some advanced analytics and AI capabilities often require external integrations rather than being fully native, which can add complexity to implementation.
What recommendations would you give to someone considering this product?
Before adopting it, assess your organization’s automation maturity and clearly define your use cases. Plan for proper governance and bot management to avoid maintenance issues as you scale. Also, invest time in training and explore pre-built bots and templates to accelerate development. Finally, consider how you will integrate AI and analytics to maximize the value of your automations.
Pros
- Reliable
- Effective Service
- Caring
- Altruistic
Pegah S.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2026
Scalable enterprise automation platform
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Through its cloud-native architecture and strong balance of attended and unattended automation capabilities, which support both our front-office employee assistance and back-office batch processing, Automation Anywhere makes it a strong choice among its similar products. Its intuitive web-based design makes automation creation accessible to us while still serving complex enterprise requirements.
What is your favorite aspect of this product?
Built-in AI and cognitive services help me to handle semi-structured data more effectively than many traditional RPA tools. Additionally, real-time analytics and governance features provide transparency and control across large automation portfolios, making it suitable for my workflow. The platform’s cloud-first approach means I can rapidly launch, manage, and scale bots without extensive infrastructure overhead. I also like how the platform empowers flexible tools from drag-and-drop bot building to advanced API and AI integrations, enabling us to contribute to automation initiatives effectively.
What do you dislike most about this product?
Automation Anywhere is performing reliably and meets my automation needs effectively. I love working with it.
What recommendations would you give to someone considering this product?
It will help you in balancing support for both attended and unattended automation with its built-in AI capabilities for handling complex data. Moreover, you should define clear automation goals and governance policies before rollout.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tammy B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2025
A reliable RPA powerhouse
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Automation Anywhere significantly reduced human errors in finance reconciliation workflows. The attended and unattended bot options give flexibility across different business scenarios. It has efficiently improved turnaround time for customer service requests.
What is your favorite aspect of this product?
I use Automation Anywhere to eliminate repetitive tasks that used to consume hours of manual effort daily. The platform helped me automate data entry processes with impressive accuracy and consistency. I appreciate how quickly I could build my first bot using the visual drag-and-drop interface.
What do you dislike most about this product?
The bot fixing can be time-consuming and sometimes confusing, especially for complex workflows, because error messages are not always clear or intuitive.
What recommendations would you give to someone considering this product?
I recommend Automation Anywhere for organizations aiming to reduce repetitive manual processes efficiently. One should start small to understand the platform’s interface, features, and limitations before tackling complex workflows.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features