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Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Altruistic

Feature Ratings

Average 85

Out of the box integration

91

Process Discovery

87

Code-Free Programming

86

Action Logging

85

Cloud Hosting

85

Central Deployment

85

Exception Handling

84

Natural Language Processing

84

Concurrent Work

84

Performance Monitoring

83

Distributed Work

83

Vendor Capability Ratings

Average 82

Business Value Created

84

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

Pegah S.

  • Role: Finance
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2026

‎Scalable enterprise automation platform

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

‎Through its cloud-native architecture and strong balance of attended and unattended automation capabilities, which support both our front-office employee assistance and back-office batch processing, Automation Anywhere makes it a strong choice among its similar products. Its intuitive web-based design makes automation creation accessible to us while still serving complex enterprise requirements.

What is your favorite aspect of this product?

Built-in AI and cognitive services help me to handle semi-structured data more effectively than many traditional RPA tools. Additionally, real-time analytics and governance features provide transparency and control across large automation portfolios, making it suitable for my workflow. The platform’s cloud-first approach means I can rapidly launch, manage, and scale bots without extensive infrastructure overhead. I also like how the platform empowers flexible tools from drag-and-drop bot building to advanced API and AI integrations, enabling us to contribute to automation initiatives effectively.

What do you dislike most about this product?

‎Automation Anywhere is performing reliably and meets my automation needs effectively. I love working with it.

What recommendations would you give to someone considering this product?

It will help you in balancing support for both attended and unattended automation with its built-in AI capabilities for handling complex data. Moreover, you should define clear automation goals and governance policies before rollout.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tammy B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

‎A reliable RPA powerhouse

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

‎Automation Anywhere significantly reduced human errors in finance reconciliation workflows. The attended and unattended bot options give flexibility across different business scenarios. It has efficiently improved turnaround time for customer service requests.

What is your favorite aspect of this product?

‎I use Automation Anywhere to eliminate repetitive tasks that used to consume hours of manual effort daily. The platform helped me automate data entry processes with impressive accuracy and consistency. I appreciate how quickly I could build my first bot using the visual drag-and-drop interface.

What do you dislike most about this product?

‎The bot fixing can be time-consuming and sometimes confusing, especially for complex workflows, because error messages are not always clear or intuitive.

What recommendations would you give to someone considering this product?

I recommend Automation Anywhere for organizations aiming to reduce repetitive manual processes efficiently. One should start small to understand the platform’s interface, features, and limitations before tackling complex workflows.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Nick B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2025

Efficiently automate daily operations

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere streamlines approvals and notifications while automating user provisioning and helping to minimize manual ticket handling, and more, thus providing automation wherever possible and doing justice to its name.

What is your favorite aspect of this product?

It makes it very easy to create bots, as I don't have to write complicated code anymore. I also admire how I can integrate bots with different systems with little configuration. It simply doesn't let the components and templates go to waste and reuse them across multiple automations.

What do you dislike most about this product?

A complete package with being the most capable and dependable tool in the RPA industry.

What recommendations would you give to someone considering this product?

Adopting this platform would be a solid choice for organizations with tons of manually done tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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