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Automation Anywhere Logo Award Winner Product Badge
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Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Altruistic

Feature Ratings

Average 85

Out of the box integration

91

Process Discovery

87

Code-Free Programming

86

Action Logging

85

Cloud Hosting

85

Central Deployment

85

Exception Handling

84

Natural Language Processing

84

Concurrent Work

84

Performance Monitoring

83

Distributed Work

83

Vendor Capability Ratings

Average 82

Business Value Created

84

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

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Automation Anywhere Reviews

Jessica H.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

My Journey through Automation Anywhere.

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere serves as a pivotal tool in automation and integrations within our organization, empowering us to automate repetitive tasks across various departments. With Automation Anywhere, we've significantly reduced manual errors and increased the speed of our operations, allowing our team to focus on more strategic initiatives.

What is your favorite aspect of this product?

Automation Anywhere enhances compliance and risk management within our operations. By automating repetitive compliance tasks and implementing standardized processes, we ensure adherence to regulatory requirements and mitigate potential risks associated with human error

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Automation Anywhere empowers us to achieve our strategic objectives efficiently and effectively. By harnessing the power of automation, we're able to unlock new levels of productivity and innovation, positioning our organization for long-term success in a competitive marketplace.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Sarah F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2026

Architect the digital workforce

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Its cloud native architecture and integrated IQ BOT cognitive capabilities are the main differentiators. Along with this, it provides an effective transition from traditional task automation to complex process orchestration, allowing bots to reason and handle unstructured data directly within a secure and highly scalable enterprise environment that prioritizes data privacy and robust end-to-end encryption.

What is your favorite aspect of this product?

I can get a clear, real-time look at how everything is performing, which makes it much easier to scale up without losing control. The platform delivers an intuitive low-code interface, which makes automation accessible to business users while remaining powerful for developers. The Control Room is the best part, as it makes managing and tracking hundreds of different bots across a global setup feel manageable.

What do you dislike most about this product?

It takes a bit longer to feel truly comfortable with the advanced settings, requiring extra patience during the initial stages of high-level process configuration and deployment.

What recommendations would you give to someone considering this product?

There is absolutely nothing to worry about. You can choose this tool for the best results and watch your team achieve incredible efficiency across every single department.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Saves Time

Khushi K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2026

Powerful Scalable RPA Platform with Automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere stands out with its strong combination of attended and unattended automation, a cloud-native architecture, and extensive bot-building capabilities. Its user-friendly interface and large community ecosystem make it accessible for both business users and developers. The platform also offers strong integration options with AI and cognitive services, enabling automation of complex tasks across systems.

What is your favorite aspect of this product?

My favorite aspect is its flexibility and scalability—especially the ability to design bots using low-code tools while still supporting advanced automation use cases. This makes it suitable for both simple repetitive tasks and complex enterprise workflows, without needing deep programming expertise.

What do you dislike most about this product?

What I dislike most about Automation Anywhere is that maintaining bots can become challenging when underlying applications change frequently—especially in environments with dynamic UI elements. While the platform offers powerful automation capabilities, the need for frequent bot updates and limited self-healing features can increase long-term maintenance effort. Additionally, some advanced analytics and AI capabilities often require external integrations rather than being fully native, which can add complexity to implementation.

What recommendations would you give to someone considering this product?

Before adopting it, assess your organization’s automation maturity and clearly define your use cases. Plan for proper governance and bot management to avoid maintenance issues as you scale. Also, invest time in training and explore pre-built bots and templates to accelerate development. Finally, consider how you will integrate AI and analytics to maximize the value of your automations.

Pros

  • Reliable
  • Effective Service
  • Caring
  • Altruistic

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