This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

Filter By

Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Altruistic
  • Effective Service

Feature Ratings

Average 84

Out of the box integration

91

Cloud Hosting

88

Code-Free Programming

86

Central Deployment

85

Action Logging

85

Process Discovery

84

Automation Orchestration

84

Exception Handling

84

Performance Monitoring

83

Natural Language Processing

83

Concurrent Work

83

Vendor Capability Ratings

Average 82

Business Value Created

84

Breadth of Features

83

Ease of Implementation

83

Ease of IT Administration

83

Ease of Data Integration

82

Quality of Features

82

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

Jessica H.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

My Journey through Automation Anywhere.

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere serves as a pivotal tool in automation and integrations within our organization, empowering us to automate repetitive tasks across various departments. With Automation Anywhere, we've significantly reduced manual errors and increased the speed of our operations, allowing our team to focus on more strategic initiatives.

What is your favorite aspect of this product?

Automation Anywhere enhances compliance and risk management within our operations. By automating repetitive compliance tasks and implementing standardized processes, we ensure adherence to regulatory requirements and mitigate potential risks associated with human error

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Automation Anywhere empowers us to achieve our strategic objectives efficiently and effectively. By harnessing the power of automation, we're able to unlock new levels of productivity and innovation, positioning our organization for long-term success in a competitive marketplace.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Martin O.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Reliable automation platform for all users.

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere comes with a simple user-interface and this allows for its usage across board without any difficulties.

What is your favorite aspect of this product?

Automation Anywhere has enhanced how we work allowing us to complement the efforts of our human workforce and this has served to grow our portfolio. It has contributed in improving our service delivery by enabling us avoid repetitive tasks that served to slow hoe we relate with clients and stakeholders. Automation Anywhere is affordable and this ensures that we are able to use within the set budget and avoid inflating our operating costs.

What do you dislike most about this product?

It has been reliable and we've not had any cases where it became stressful to use it in our organization.

What recommendations would you give to someone considering this product?

Automation Anywhere is solid and it will bring automation closer to you and this will grow how you work and in the end grow your portfolio and profitability.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pegah S.

  • Role: Finance
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2026

‎Scalable enterprise automation platform

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

‎Through its cloud-native architecture and strong balance of attended and unattended automation capabilities, which support both our front-office employee assistance and back-office batch processing, Automation Anywhere makes it a strong choice among its similar products. Its intuitive web-based design makes automation creation accessible to us while still serving complex enterprise requirements.

What is your favorite aspect of this product?

Built-in AI and cognitive services help me to handle semi-structured data more effectively than many traditional RPA tools. Additionally, real-time analytics and governance features provide transparency and control across large automation portfolios, making it suitable for my workflow. The platform’s cloud-first approach means I can rapidly launch, manage, and scale bots without extensive infrastructure overhead. I also like how the platform empowers flexible tools from drag-and-drop bot building to advanced API and AI integrations, enabling us to contribute to automation initiatives effectively.

What do you dislike most about this product?

‎Automation Anywhere is performing reliably and meets my automation needs effectively. I love working with it.

What recommendations would you give to someone considering this product?

It will help you in balancing support for both attended and unattended automation with its built-in AI capabilities for handling complex data. Moreover, you should define clear automation goals and governance policies before rollout.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Automation Anywhere Comparisons