What is Automation Anywhere?
Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Out of the box integration
Process Discovery
Code-Free Programming
Action Logging
Cloud Hosting
Central Deployment
Exception Handling
Natural Language Processing
Concurrent Work
Performance Monitoring
Distributed Work
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Automation Anywhere Screenshots
Automation Anywhere Downloads
Automation Anywhere Videos
Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Document Automation
Cloud Native Platform
Process Discovery
AARI
Automation Anywhere Reviews
Jessica H.
- Role: Operations
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Mar 2024
My Journey through Automation Anywhere.
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Automation Anywhere serves as a pivotal tool in automation and integrations within our organization, empowering us to automate repetitive tasks across various departments. With Automation Anywhere, we've significantly reduced manual errors and increased the speed of our operations, allowing our team to focus on more strategic initiatives.
What is your favorite aspect of this product?
Automation Anywhere enhances compliance and risk management within our operations. By automating repetitive compliance tasks and implementing standardized processes, we ensure adherence to regulatory requirements and mitigate potential risks associated with human error
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Automation Anywhere empowers us to achieve our strategic objectives efficiently and effectively. By harnessing the power of automation, we're able to unlock new levels of productivity and innovation, positioning our organization for long-term success in a competitive marketplace.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Sarah F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2026
Architect the digital workforce
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Its cloud native architecture and integrated IQ BOT cognitive capabilities are the main differentiators. Along with this, it provides an effective transition from traditional task automation to complex process orchestration, allowing bots to reason and handle unstructured data directly within a secure and highly scalable enterprise environment that prioritizes data privacy and robust end-to-end encryption.
What is your favorite aspect of this product?
I can get a clear, real-time look at how everything is performing, which makes it much easier to scale up without losing control. The platform delivers an intuitive low-code interface, which makes automation accessible to business users while remaining powerful for developers. The Control Room is the best part, as it makes managing and tracking hundreds of different bots across a global setup feel manageable.
What do you dislike most about this product?
It takes a bit longer to feel truly comfortable with the advanced settings, requiring extra patience during the initial stages of high-level process configuration and deployment.
What recommendations would you give to someone considering this product?
There is absolutely nothing to worry about. You can choose this tool for the best results and watch your team achieve incredible efficiency across every single department.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Saves Time
Khushi K.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2026
Powerful Scalable RPA Platform with Automation
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Automation Anywhere stands out with its strong combination of attended and unattended automation, a cloud-native architecture, and extensive bot-building capabilities. Its user-friendly interface and large community ecosystem make it accessible for both business users and developers. The platform also offers strong integration options with AI and cognitive services, enabling automation of complex tasks across systems.
What is your favorite aspect of this product?
My favorite aspect is its flexibility and scalability—especially the ability to design bots using low-code tools while still supporting advanced automation use cases. This makes it suitable for both simple repetitive tasks and complex enterprise workflows, without needing deep programming expertise.
What do you dislike most about this product?
What I dislike most about Automation Anywhere is that maintaining bots can become challenging when underlying applications change frequently—especially in environments with dynamic UI elements. While the platform offers powerful automation capabilities, the need for frequent bot updates and limited self-healing features can increase long-term maintenance effort. Additionally, some advanced analytics and AI capabilities often require external integrations rather than being fully native, which can add complexity to implementation.
What recommendations would you give to someone considering this product?
Before adopting it, assess your organization’s automation maturity and clearly define your use cases. Plan for proper governance and bot management to avoid maintenance issues as you scale. Also, invest time in training and explore pre-built bots and templates to accelerate development. Finally, consider how you will integrate AI and analytics to maximize the value of your automations.
Pros
- Reliable
- Effective Service
- Caring
- Altruistic