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Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Altruistic

Feature Ratings

Average 85

Out of the box integration

91

Process Discovery

87

Code-Free Programming

86

Action Logging

85

Cloud Hosting

85

Central Deployment

85

Exception Handling

84

Natural Language Processing

84

Concurrent Work

84

Performance Monitoring

83

Distributed Work

83

Vendor Capability Ratings

Average 82

Business Value Created

84

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

Mark P.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Robust and easy-to-use RPA

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere provides a wide variety of options for automating routine tasks. It facilitates the creation of a digital workforce that allows to focus employees on functions that positively impact productivity. It has many predefined drag and drop actions, included in its library of activities. The monitoring and administration of the robots is executed efficiently and centrally. It is very easy to create variables using the context menu option. The customer support is amazing and they are incredibly helpful.

What is your favorite aspect of this product?

The price of the product and the license is too high compared to other products on the market.

What do you dislike most about this product?

It is a flexible, secure and robust software. It supports efficient process automation, ranging from the simplest to the most extensive and complex implementations. It has intelligent document processing that allows the capture and extraction of important information. With Artificial Intelligence it allows to increase the capacities of the robots, which improves the capacities. Processes can be automated from anywhere with a mobile device because this software is web-based.

What recommendations would you give to someone considering this product?

Automating processes with Automation Anywhere helps us make a significant digital transformation in our business model. I recommend this RPA platform for all types of companies.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

James Michael W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Robust and easy to use RPA

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Automation anywhere is the RPA platform that provides features that ensure efficient automation of manual tasks. It allows you to simplify many administrative tasks and optimize business processes to make them easier. This platform makes it possible to transform and optimize the workflow of our organization, generating high levels of scalability and flexibility. It allows large amounts of work to be carried out in less time and adapts very quickly to new processes.

What is your favorite aspect of this product?

It has a very easy to use interface and drag and drop functions really help with coding. Workflow automation is easy to achieve, and exception handling is excellent. The bug checking features are very powerful and allow you to build resilient bots. No programming language knowledge is required to create bots. It has ICR capabilities to identify text elements more precisely. It has a very wide library of activities with numerous predefined actions.

What do you dislike most about this product?

More documentation is missing to start using the platform and prices may be more accessible.

What recommendations would you give to someone considering this product?

This platform has all the functions that allow the automation of routine tasks. It makes it possible to save time and focus employees on activities that improve company productivity. I recommend its implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nixson J.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Automation Anywhere is simple and user friendly

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

It gives the business the scalability to ensure that it expands next to it and still delivers the highest efficiency.

What is your favorite aspect of this product?

The easy development interface is a definite plus point that adds to the ease of developers in building the automation process.

What do you dislike most about this product?

Nothing to mention

What recommendations would you give to someone considering this product?

It is definitely one of the best tools you can consider if you are planning to introduce RPA in your organization.

Pros

  • Helps Innovate
  • Efficient Service
  • Saves Time
  • Fair

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