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Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 85

Out of the box integration

92

Process Discovery

88

Code-Free Programming

86

Action Logging

85

Central Deployment

85

Cloud Hosting

84

Exception Handling

84

Natural Language Processing

84

Concurrent Work

83

Performance Monitoring

83

Distributed Work

83

Vendor Capability Ratings

Average 81

Business Value Created

84

Breadth of Features

83

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Ease of Customization

80

Availability and Quality of Training

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

Nitin M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Leader in RPA industry.

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

It’s rich availability of prebuilt bots in bot store across various type of application automation, ability to incorporate latest AI and ML features for intelligent automation and AARI framework which helps human, bot and process interface makes it stand out of the crowd. Easy plug and play actions for implementing low code automation solutions and works with wide range of applications, OS and tools.

What is your favorite aspect of this product?

Intelligent automation where one can leverage AI/ML capabilities, copilot which save lot of time in building the solution, bot store with rich prebuilt templates for various applications automation, defining industry best practices template for bot building and customizable bot insight dashboard creation ability. Also hassle free bot deployment across different environments.

What do you dislike most about this product?

Its capability to work with different programming languages or scripts to get the work around can be improved.

What recommendations would you give to someone considering this product?

It’s a great low code no code automation solution development, deployment tool which works with almost all type of industry and support all type of automation solutions.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Beatrice W.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Automate with Ease - Embracing Automation Anywhere

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

One compelling use case for Automation Anywhere within our HR department is in payroll processing. By leveraging its advanced automation capabilities, we've reduced manual intervention in payroll calculations by over 50%;minimizing errors and accelerating the payroll cycle.

What is your favorite aspect of this product?

My team particularly appreciates the ease of creating and managing bots through Automation Anywhere's intuitive interface. The drag-and-drop functionality allows even non-technical users to design and deploy automation workflows swiftly.

What do you dislike most about this product?

Automation anywhere has no significant drawbacks.

What recommendations would you give to someone considering this product?

Since adopting Automation Anywhere, we've observed tangible benefits across our HR operations. Beyond payroll processing, the platform has been instrumental in automating employee onboarding and offboarding processes. This has not only improved efficiency but also enhanced the overall employee experience by ensuring seamless transitions and compliance with company policies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohit S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Powerful RPA, Needs Strong Governance

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

The differentiator is its bot store and reusable automation components, which encourage quicker deployment of prebuilt automation rather than building from scratch. This can significantly speed up time-to-value in enterprise environments where many processes are similar across departments. And from software engineer m’s perspective, one of the key differences is that Automation Anywhere has increasingly moved toward a cloud-first architecture (Automation 360).

What is your favorite aspect of this product?

The strong point is the way it combines traditional RPA with AI-assisted document and process automation. Instead of only handling rigid, rule based tasks, it can extend into more real-world scenarios like invoice, emails, and semi-structure data. And from a software engineering point of view, I especially like the cloud-first control room and centralized bot management.

What do you dislike most about this product?

The limitation is that the learning curve can still be quite steep in enterprise setups. Even through the UI is designed to simplify automation, understanding the full ecosystem–Control Room, bot agent, credentials vaults, and deployment pipelines–takes time, especially for teams new to RPA. And also find that performance and maintainability can become a concern at scale.

What recommendations would you give to someone considering this product?

The key consideration is scaling governance across teams. As automation spreads, different teams mat start building their own bots independently. Without strong governance and shared standards, you can end up with duplicated workflows, inconsistent design patterns, and harder-to-debug system. And i’s also recommend evaluating the maintainability of bots over time. It’s easy to build quick automation, but the real challenge comes later when business processes change.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Friendly Negotiation

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