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Automation Anywhere Logo Award Winner Product Badge
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Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Real-Time Debugging

83

Natural Language Processing

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

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Automation Anywhere Reviews

Abeer M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Many Features Easy-to-Use Time Saving Product.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

We have solved many problems we had in the past before using Automation Anywhere. Mainly, we saved a lot of time and money, We reduced and minimized the risk of human errors and got rid of all the manual repetitive tasks so we can focus on the core of our business, All the people in charge of supervision are dedicated now to more important tasks. We succeed to reduce the response time of our business processes and this increased our performance and affected our overall ROI. Automation Anywhere was our business's best choice for 2020.

What is your favorite aspect of this product?

Their IQBot can automatically classify, extract and validate the information from business documents and emails. I also like the Bot Insight feature for analyzing and optimizing the processes.The visual flow charts and the drag-and-drop actions are great, Their great cloud architecture and security and the ease of use and access via the web-based user-friendly interface.

What do you dislike most about this product?

They need to improve the REST API documentation. It's not well detailed or clear enough for beginners. They need to provide some out-of-the-box AI and ML functions such as image classification and objection identification. They need to improve the real-time data and analytics. There is less support for various data types. The .NET Framework is not completely supported and they have to add more features to fully support the .NET. It would be helpful if they could add an option for developers to see graphical view or the code view options.

What recommendations would you give to someone considering this product?

Use Automation Anywhere to automate all the repetitive tasks that were previously done manually by individuals and to reduce the risk of human errors so we could save time and money. It's like creating a digital employee that will work more quickly and accurately than humans. We mainly use it for the service desk tasks to handle requests and also to create invoices and approve bills in the finance and accounting departments, and we're implementing it in all of our departments since we found the benefits of it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Fair

Anthony E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Time Savior. Featureful. No-Code Required.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

It has an easy and simple interface and they combine the power of RPA with AI technologies such as Natural Language Processing, Computer Vision, Fuzzy Logic and Machine Learning to automatically Classify, Extract and Validate Information from all business documents, It's truly intelligent than other tools.

What is your favorite aspect of this product?

My favorite aspect overall is the capabilities of their cognitive IQ Bot and the ability to use it without coding-skills knowledge, I like the user-friendly interface and the robust architecture and security, I like the ease of access through the web-based centralized control room and the mobile application and the high accuracy of commands

What do you dislike most about this product?

The REST API documentation isn't well detailed and clear enough, We face some issues when we extract the information from different types of documents specially from Excel it doesn't process them very well. The debugger needs some improvements.

What recommendations would you give to someone considering this product?

If you're looking for a magical tool to save time and reduce human-errors intelligently, Automation Anywhere is the way to automate your repetitive processes, Basic or Complex Automation Anywhere combined the robotic process automation with the AI Technologies for a smarter automation to help your organization focus on the core and logic instead of data-entry stuff.

Pros

  • Performance Enhancing
  • Unique Features
  • Saves Time
  • Security Protects

Anthony M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Automate Your Business Processes With Automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

The learning curve is smooth. It is code free. They offer great support with a turnaround of about 24hours. Easy to use.

What is your favorite aspect of this product?

The bots can easily be created with ease. Integrates with other software. There are many pre-existing commands to help with the creation of bots. The platform is scalable. The pricing is flexible.

What do you dislike most about this product?

I have not found anything to dislike about Automation Anywhere, it has given us all the functionality and features we needed and even more.

What recommendations would you give to someone considering this product?

Automation Anywhere is an RPA tool, for that matter is best fitted for situations where the number of tasks and processes are in very huge chunks, the processes are repetitive, and very little human decision-making is needed. I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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