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Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Real-Time Debugging

83

Natural Language Processing

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

Mohamed E.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

The most satisfactory Automation platform

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

We are using Automation Anywhere across all our departments ,the bots help us in automate basic processes beside reducing manual works and save alot of time ,Also besides the command centre which allows us to monitor bots availability beside the excel commands and control room Dashboards

What is your favorite aspect of this product?

Mobile application is very useful to use beside the variety for extracting data from different platforms and availability to share it even through emails

What do you dislike most about this product?

The interface need some enhancements for ease of use but the rest of features working great

What recommendations would you give to someone considering this product?

Automation Anywhere has make the daily work easier ,its magnificent platform has alot of reliable services ,you will notice the efficiency when you are doing repetitive tasks and sharing the workload

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mitzi M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use but lacks good AI functionality

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Easy to use and Implementation

What is your favorite aspect of this product?

Best thing about Automation Anywhere is the ease with which basic Bots can be created and also the functionality it provides for creating custom scripting in complex Use Cases

What do you dislike most about this product?

Lack of AI capabilities

What recommendations would you give to someone considering this product?

Make a good review before buying

Pros

  • Effective Service
  • Caring
  • Respectful
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Vendor Friendly Policies
  • Vendor's Interest First

Zach J.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

It's straightforward to implement

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Robotic process automation includes an easy-to-use tool for keeping tabs on your processes. It's simple software that doesn't need any coding. The wide range of technologies it supports makes it much simpler to build helper bots. In general, it's a straightforward, simple system to start using immediately. Using a drag-and-drop interface makes it simpler and quicker to develop bots.

What is your favorite aspect of this product?

Automation Anywhere's various AI and machine learning programming tools greatly aid us in managing the workflow with a wide variety of functions. I particularly enjoy the ease with which we can create the bot area and custom command capabilities for complex scenarios. It has an excellent user interface that's easy to pick up for anybody. I also like how widespread Automation has shortened the time required to finish projects.

What do you dislike most about this product?

This AA tool has served me well, and I haven't encountered any serious problems. There will always be some little problems, regardless of the technologies we utilize. The assistance has helped us troubleshoot and find workable answers to other minor issues. The only thing I would like is to have a mobile application.

What recommendations would you give to someone considering this product?

It's a terrific product and has excellent self-learning materials built right in, so you can save money on training and implementation by using it. Automation Anywhere's user interface and flexibility have impressed me more than any other RPA application I've used. Considering that it requires little to no coding knowledge, it is a very accessible platform. Recommended.

Pros

  • Continually Improving Product
  • Unique Features
  • Effective Service
  • Respectful

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