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Automation Anywhere Logo Award Winner Product Badge
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Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Altruistic

Feature Ratings

Average 85

Out of the box integration

91

Process Discovery

87

Code-Free Programming

86

Action Logging

85

Cloud Hosting

85

Central Deployment

85

Exception Handling

84

Natural Language Processing

84

Concurrent Work

84

Performance Monitoring

83

Distributed Work

83

Vendor Capability Ratings

Average 82

Business Value Created

84

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

Nicholas G. P.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to implement helped automate repetitive tasks

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere RPA is a technology that has grown in effectiveness and use for us over time; we are constructing automations and mining data to detect defects and address problems. Run bots every time a new applicant joins, and send the results to the Manager, we were hoping to streamline our procedures when we discovered Automation Anywhere RPA, It was the finest thing that could have occurred because we achieved excellent results while saving time and money.

What is your favorite aspect of this product?

There are pre-existing bots in many departments that we can quickly install and start our project with; the setup procedure is simple when compared to other RPA bots. Although using Automation Anywhere takes some technical knowledge, coding skills are not necessary, I appreciate that the learning curve is short. I also like that its UI and capabilities allow for easy automation, finally, its reporting is excellent and provides me with a clear picture of each operation. Bots work, which is fantastic.

What do you dislike most about this product?

When it comes to integrating Automation Anywhere with 3rd party programs, there are some restrictions; occasionally, the results from excel sheets and image files are inaccurate; the license cost for small businesses can be high; and as freelancers, we are occasionally dissatisfied with some automations that are more complex and it is challenging to avoid mistakes that can harm the entire project.

What recommendations would you give to someone considering this product?

If you want to automate repetitive tasks in your business and save time and resources, Automation Anywhere RPA may be an option for you, even though it may seem challenging to do so. I would recommend it to anyone, whether you are a beginner or not, because you can really learn a lot of interesting things with this software, recognize that you need not worry; it is too simple. The greatest service and training staff is available for Automation Anywhere RPA, simple to use since it comes with a built-in template that allows you to get started with the tool straight away.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kristi J.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Higher efficiency in processes through automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Coders and programmers may quickly automate time-consuming activities with the Automation Anywhere Platform. When contrasted to other products on the market, Automation Anywhere is highly robust and its interface has an amazing edge over competitors' software in that it expedites the design and management process. It offers functions like drag-and-drop fields, which is quite helpful.

What is your favorite aspect of this product?

The features that appeal to me the most are its cloud-based automation platform, user-friendly interface, and simple implementation in our business. A straightforward Bot that automates email sending is one of the things that attracts me the most because it helps higher levels and has an easier method for a beginner to understand.

What do you dislike most about this product?

Charts, sets, and other types of parameters cannot be shown using the dialogue box; only Chord parameters are permitted. Unfortunately, OCR cannot be used for document automation since complex documents constantly undergo approval.

What recommendations would you give to someone considering this product?

Automation Anywhere is best for programmers and developer which allow them it easily begin by designing bots to automate labor-intensive processes. This is a technology that does more than just automate labor-intensive jobs. The one that also reduced working hours and overall costs while boosting efficiency, optimizing operations, and reliability.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Beatrice S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Great RPA tool for process automation.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

I eliminated the most typical routine operations, such as preparing receipts and purchasing orders for our financial reactions. I appreciate its monitoring capabilities; following a certain method is straightforward, and I can even create reports in real time. Often, I receive a big volume of data that must be manually saved in earlier periods. We mostly utilize Automation Anywhere for staff performance reviews. We used to do it manually with an excel sheet. Currently, we've built our new workflow with bots from We employed automation to make our lives simpler.

What is your favorite aspect of this product?

It has many special server features and functionality, which has made it easier for us to process documents; we no longer need to search for customer data from other sources; we feel secure because we store all customer information in your IQ bot and can quickly send quotes to our customers if necessary. Our colleagues' reliance on us in our everyday responsibilities has been completely diminished, our projects are finished on schedule and with correct results because to the ease with which bots may be created.

What do you dislike most about this product?

Occasionally I have trouble uploading papers; I tried to import and stuck the files incorrectly, and the pace has slowed with time; the paperwork is extremely sluggish to process. Another thing I dislike about it is its pricing, which is a bit high, making it impossible for an individual or a small business to utilize comfortably.

What recommendations would you give to someone considering this product?

Automation Anywhere will make your life easier, particularly in businesses with repetitive and everyday chores. We used to have meetings every day before deploying Automation Anywhere in our firm, and we also had challenges since we couldn't go on to the next person until one completed their task. If you are not ready to buy Automation Anywhere, at least give it a trial; I am confident you will enjoy it and that it will make your work easier and more efficient.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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