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Okta

Auth0

Composite Score

7.3 /10

CX Score

7.8 /10

5 Reviews Write a Review

What is Auth0?

From improving customer experience through seamless sign-on to making MFA as easy as a click of a button – your login box must find the right balance between user convenience, privacy and security. The Auth0 Identity Platform, a product unit within Okta, takes a modern approach to identity and enables organizations to provide secure access to any application, for any user. Auth0 is a highly customizable platform that is as simple as development teams want, and as flexible as they need. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation.

Company Details

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Auth0 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Auth0?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 74

Account Recovery

API/SDK Integration

Authentication

Application Integration

Identity Proofing

Account and Data Validation

Progressive Profiling

Consent Management

Multi-Factor Authentication (MFA)

Open Standards Support

Fine-grained AuthZ (FGA)

Vendor Capability Ratings

Average 78

Ease of Data Integration

Ease of IT Administration

Business Value Created

Quality of Features

Vendor Support

Availability and Quality of Training

Breadth of Features

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Auth0 Reviews

Adam A.

Role: C-Level
Industry: Biotechnology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

The Full Mony...if you have the expertise

Likeliness to Recommend

8 /10

What differentiates Auth0 from other similar products?

Auth0 has been a game-changer for my business because I took the time to dive in and really get the hang of it. It’s packed with awesome features that let you tailor pretty much everything to fit your needs, from simple logins to the fancier stuff like social logins and multi-factor authentication. It's not exactly pick-up-and-play if you're coming at it fresh. I found the learning curve worth it for the power and customization it unlocks, but it does ask for some patience and elbow grease to really make the most of what it offers.

What is your favorite aspect of this product?

With its Rules and Hooks, it's like having magic spells at your fingertips that let you tweak and tune the login experience to be exactly how you want it. Want to add a special greeting for users logging in from a different country? Easy. Need to hook up a third-party API to pull in some extra user details? No problem. It’s like playing a video game where you get to set the rules, and honestly, it feels pretty powerful.

What do you dislike most about this product?

If I've got to air out my biggest gripe with Auth0, it's like being handed the keys to a supercar without knowing how to drive stick—it's the learning curve. Yep, the same feature that makes Auth0 a heavyweight champion in the customization ring is also the one that'll have you pulling your hair out. It's a bit of a paradox; all that power and flexibility come with a manual the size of a dictionary, and not the pocket kind.

What recommendations would you give to someone considering this product?

Auth0 isn't your average plug-and-play solution; it's more like a high-powered sports car that needs a bit of know-how to handle. So, strap in for a learning journey. If you're the type who enjoys diving into documentation, experimenting with code, and getting your hands dirty, you'll find a treasure trove of possibilities with Auth0.

Pros

Unique Features
Client Friendly Policies
Acts with Integrity
Transparent

Shubham G.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

User friendly, secure, flexible

Likeliness to Recommend

9 /10

What differentiates Auth0 from other similar products?

SDKs and APIs and Customization

What is your favorite aspect of this product?

Highly customizable

What do you dislike most about this product?

Nothing to add

What recommendations would you give to someone considering this product?

If you are looking for flexibility and security go for it

Pros

Performance Enhancing
Enables Productivity
Unique Features
Acts with Integrity

Chris Y.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Good. Does what it says it does well

Likeliness to Recommend

8 /10

What differentiates Auth0 from other similar products?

Reputation

What is your favorite aspect of this product?

Support available

What do you dislike most about this product?

Documentation can be lacking for new features

What recommendations would you give to someone considering this product?

Security and support

Pros

Reliable
Respectful
Friendly Negotiation
Helps Innovate

How We Deliver

Auth0

What is Auth0?

Company Details

Need Assistance?

Auth0 Ratings

84 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Auth0?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Account Recovery Supports account recovery techniques such as SMTP/IVR/SMS OTP, “magic links”, mobile push notifications and applications, and account linking.

API/SDK Integration API Service Integrations allow third-party apps to access the CIAM solution's API's. Also referred to as service-to-service and machine-to-machine integrations.

Authentication Ability to reduce friction to UX for implementing seamless user onboarding, operating multiple 2FA channels at scale.

Application Integration Includes functional and data integration with company applications such as CRM, Sales Platforms, ERP etc.

Identity Proofing Provides user self-verification, through document-based and/or knowledge-based proofs.

Account and Data Validation Ability to validate user accounts and their associated identity data including format validation (consistent entry formats) or data validation (credit card/age)

Progressive Profiling Ability to prompt for additional identity data, such as company name, job title, and contact information after initial registration.

Consent Management Provides mechanisms for collecting, storing, and validating data subject consent has been obtained as a part of data collection practices.

Multi-Factor Authentication (MFA) Software uses contextual information and business rules to determine which authentication factors to apply to a particular user.

Open Standards Support Supports SCIM, SAML, OAuth/OIDC, FIDO, WebAuthN for customization and integration opportunities.

Fine-grained AuthZ (FGA) Ability to grant individual users access to specific objects or resources in a system at scale.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Auth0 Reviews

Adam A.

The Full Mony...if you have the expertise

Likeliness to Recommend

Pros

Shubham G.

User friendly, secure, flexible

Likeliness to Recommend

Pros

Chris Y.

Good. Does what it says it does well

Likeliness to Recommend

Pros

Title

Feature Ratings

Account Recovery

API/SDK Integration

Authentication

Application Integration

Identity Proofing

Account and Data Validation

Progressive Profiling

Consent Management

Multi-Factor Authentication (MFA)

Open Standards Support

Fine-grained AuthZ (FGA)

Vendor Capability Ratings

Ease of Data Integration

Ease of IT Administration

Business Value Created

Quality of Features

Vendor Support

Availability and Quality of Training

Breadth of Features

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness