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What is AT&T Office@Hand?
The AT&T Unified Communications and Collaboration Portfolio are integrated solutions that bring multiple tools together such as instant messaging, conferencing, email, and voice calling, for seamless interactions with co-workers, partners, and customers wherever work demands.
Company Details
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Get AssistanceAT&T Office@Hand Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on AT&T Office@Hand.
83 Likeliness to Recommend
84 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AT&T Office@Hand?
Pros
- Respectful
- Enables Productivity
- Reliable
- Client Friendly Policies
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Centralized Management Portal
Mobility
Call Management
Audio Transcription
Secure Access
Web & Desktop Conferencing
Analytics Reporting
Speech Access and Personal Assistant
Presence IM
Third-Party Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Breadth of Features
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Business Value Created
AT&T Office@Hand Reviews
- Role: Human Resources
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted May 2021
Easy to use and the best in the US
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Human Resources
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2021
Saved our company money and great set up!
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Inspires Innovation
![](https://cdn.softwarereviews.com/production/profile_image/353953/original/353953.jpg?1692123444)
Daniel M.
- Role: Operations
- Industry: Retail
- Involvement: Initial Implementation
Submitted Dec 2020
the price is right and the overall use is easy
Likeliness to Recommend
What differentiates AT&T Office@Hand from other similar products?
easier to use than the other competitors
What is your favorite aspect of this product?
diversity in its use
What do you dislike most about this product?
all of it low cost eas to use
What recommendations would you give to someone considering this product?
try it you will like it
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity