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Amazon WorkSpaces Logo Award Winner Product Badge
Amazon WorkSpaces Logo Award Winner Product Badge
Amazon

Amazon WorkSpaces

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Amazon WorkSpaces
8.2 /10

What is Amazon WorkSpaces?

Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.

Company Details


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Awards & Recognition

Amazon WorkSpaces won the following awards in the Desktop as a Service category

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Amazon WorkSpaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon WorkSpaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon WorkSpaces?

0% Negative
7% Neutral
93% Positive

Pros

  • Inspires Innovation
  • Caring
  • Respectful
  • Reliable

Feature Ratings

Average 80

Outsourced Backend Administration

82

Per Unit Time Pricing

82

Bulk Patching and Updates

82

Desktop Environment

82

Multi Tenant Architecture

79

Desktop Management

78

Secure Connectivity

78

Device Support

77

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Usability and Intuitiveness

85

Vendor Support

82

Business Value Created

82

Breadth of Features

81

Ease of Data Integration

80

Quality of Features

80

Availability and Quality of Training

80

Ease of IT Administration

79

Ease of Customization

77

Product Strategy and Rate of Improvement

77

Amazon WorkSpaces Reviews

Ivan C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Desktop as a service on the cloud

Likeliness to Recommend

9 /10

What differentiates Amazon WorkSpaces from other similar products?

Amazon WorkSpace offers desktop as a service for easy management and deployment of virtual desktop, quick and easy and affordable

What is your favorite aspect of this product?

It is very easy to get started and it is very easy to customize as needed

What do you dislike most about this product?

Current Amazon WorkSpace only supports a few operating environments, would like to see more being added

What recommendations would you give to someone considering this product?

If you are considering using desktops as a service and eliminating the need of procuring laptops, Amazon WorkSpace is a perfect solution for it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Haman M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

My Experience With Amazon WorkSpaces

Likeliness to Recommend

9 /10

What differentiates Amazon WorkSpaces from other similar products?

Th software is very secure cloud desktop service that makes it easy for collaboration and digitization of workplaces. It is scalable and can provide thousands of virtual desktops to all employees

What is your favorite aspect of this product?

I like that with Amazon WorkSpaces, we do not have to worry about managing hardware. It's easily scalable which is a plus It can be viewed as Window or Linux Using it is easy. It makes digitization easy

What do you dislike most about this product?

No problems with Amazon WorkSpaces

What recommendations would you give to someone considering this product?

I recommend Amazon WorkSpaces as it saves cost of hardware maintenance and also makes workplace digitization easy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Effective Service

Junaid K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Phenomenal Machines!!

Likeliness to Recommend

9 /10

What differentiates Amazon WorkSpaces from other similar products?

Amazon workspaces provides us to create and use virtual machines of OS such as windows, linux. The best thing about workspaces is that it lets you create all these machines online and not on our Personal Computer Space.

What is your favorite aspect of this product?

Amazon workspace’s virtual machines can be accessed from anywhere such as personal computers, laptops, android tablet, ipads. It helps in cuttings costs and the physical spaces required if we had set up a physical computer. We can add and remove users.

What do you dislike most about this product?

Amazon workspaces is an outstanding, terrific product developed by amazon. Hence, i do not dislike anything about workspaces.

What recommendations would you give to someone considering this product?

These machines can be stopped and started from where left off. We can are allowed to choose the ram , storage of the machines. Hence, you can go for it!!

Pros

  • Enables Productivity
  • Trustworthy
  • Caring
  • Over Delivered