What is Amazon WorkSpaces?
Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
89 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon WorkSpaces?
Pros
- Includes Product Enhancements
- Respectful
- Reliable
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Feature Ratings
Networked Enterprise
Broadcast to TVs
Listings
App Delivery and Access
Calendars
File Sharing Collaboration
Integrations
Reporting and Analytics
Task Management
Workflow & Approvals
Content Management
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Amazon WorkSpaces Reviews
KHIM L.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product!
Likeliness to Recommend
What differentiates Amazon WorkSpaces from other similar products?
Amazon WorkSpaces differentiates itself by being deeply integrated with the AWS ecosystem, offering seamless scalability, security, and cost management through pay-as-you-go pricing.
What is your favorite aspect of this product?
My favorite aspect of Amazon WorkSpaces is its seamless integration with the AWS ecosystem, which allows for easy scalability, secure management, and centralized control through the AWS Management Console.
What do you dislike most about this product?
What I dislike most about Amazon WorkSpaces is its limited customization options for user environments and management.
What recommendations would you give to someone considering this product?
You can run a small-scale pilot deployment to ensure WorkSpaces meets performance and user experience needs before full rollout.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Inspires Innovation
Priyanka Y.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
A Game Changer for Remote Work
Likeliness to Recommend
What differentiates Amazon WorkSpaces from other similar products?
Amazon WorkSpaces has a pricing system where businesses only pay for what they actually use. They can also pick from different options like Standard, Performance, or Power WorkSpaces, so they can choose the setup that fits their needs best. This kind of flexibility isn’t always available with other services, which usually have fixed prices and set features.
What is your favorite aspect of this product?
I love most about Amazon WorkSpaces is how secure it is. It keeps business data safe with things like encryption, extra login steps (multi-factor authentication), and strong security links to other AWS services. For businesses that need to follow strict rules for protecting data, these security features make it a reliable and trustworthy choice.
What do you dislike most about this product?
I don’t like about Amazon WorkSpaces is that setting it up can be a bit tricky for people who aren’t familiar with cloud services. It’s a great tool, but it might take some time to get everything working, especially for smaller teams without IT experts.
What recommendations would you give to someone considering this product?
If your business already has systems set up on-site, Amazon WorkSpaces lets you combine them with virtual desktops in the cloud. This makes it easier to move to the cloud while still keeping important data and work on your local servers, giving you more flexibility.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mohammed N.
- Role: C-Level
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Flexible, Secure Cloud Desktop with costs
Likeliness to Recommend
What differentiates Amazon WorkSpaces from other similar products?
Amazon WorkSpaces stands out because it provides managed, scalable cloud desktops that are strongly linked with AWS services, has flexible deployment and billing options, supports many operating systems, and ensures strong global performance and resilience.
What is your favorite aspect of this product?
My favorite feature of Amazon WorkSpaces is its simplicity and flexibility. you can set up fully managed Windows or Linux desktops in minutes, scale them up or down as your team expands, and pay only for what you need. It eliminates the hassle of maintaining hardware and patching systems while providing secure, anywhere access.
What do you dislike most about this product?
What I dislike most about Amazon WorkSpaces is that it can feel slow or unstable when you're on a shaky or low-bandwidth connection—users frequently mention lag, delayed loading times, or even abrupt disconnections that impede workflow.
What recommendations would you give to someone considering this product?
Use multi-factor authentication (MFA) for enhanced protection, enable encryption at rest and in transit, and keep golden images up to current to ensure that new WorkSpaces deploy consistently. To avoid problems, schedule frequent patching and backups and set up warnings for expense spikes or unexpected activities.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation