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AlertMedia Mass Notification Logo
AlertMedia Mass Notification Logo
Alert Media Inc

AlertMedia Mass Notification

Composite Score
7.2 /10
CX Score
7.2 /10
Category
AlertMedia Mass Notification
7.2 /10

What is AlertMedia Mass Notification?

AlertMedia's scalable, cloud-based platform and flexible API allow organizations to seamlessly send and receive notifications from anywhere, at any time, using any device and any communication channel.

Company Details


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Awards & Recognition

AlertMedia Mass Notification won the following awards in the Emergency Notification category

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AlertMedia Mass Notification Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AlertMedia Mass Notification.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AlertMedia Mass Notification?

3% Negative
16% Neutral
81% Positive

Pros

  • Reliable
  • Effective Service
  • Caring
  • Trustworthy

Feature Ratings

Average 84

Conference Call Support

100

Location-Based Notification

94

Weather Alert

94

Message Status Reporting

90

Multi-Channel Mass Notification

88

Scheduled Messaging

85

Contact Information Encryption

84

Single Sign-On (SSO)

84

Sequential Processing

83

Multi-Language Support

82

Scripting

81

Vendor Capability Ratings

Average 80

Ease of Implementation

86

Ease of IT Administration

84

Ease of Data Integration

84

Usability and Intuitiveness

82

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

79

Breadth of Features

78

Quality of Features

78

Product Strategy and Rate of Improvement

76

Business Value Created

75

AlertMedia Mass Notification Reviews

Piyush S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Keep your organization informed and secure

Likeliness to Recommend

9 /10

What differentiates AlertMedia Mass Notification from other similar products?

It features integration with multiple communication channels such as SMS, phone calls and emails to ensure that alerts reach all employees in a timely manner. I have evaluated other similar tools but selected AlertMedia due to its ease of use and advanced customization functionalities.

What is your favorite aspect of this product?

I especially liked its ability to integrate with multiple communication channels. The software allows us to send alerts to all team members quickly and efficiently, which is crucial to ensure the safety of our employees at all times. It also has advanced customization of messages and recipients to adapt to different emergency scenarios.

What do you dislike most about this product?

Some advanced features may require a learning curve to take full advantage of their potential.

What recommendations would you give to someone considering this product?

I recommend it because it improves the safety and well-being of employees, increases the efficiency of communication during crises, and greater peace of mind in the management of critical situations

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Amber F.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Peace of mind at the tip of your fingers

Likeliness to Recommend

10 /10

What differentiates AlertMedia Mass Notification from other similar products?

Smooth, simple, reliable and effective!

What is your favorite aspect of this product?

I feel safer and more secure knowing that AlertMedia has my organization under control. We'll know right away and can plan accordingly based on the situation.

What do you dislike most about this product?

It's hard to tell right away what location an alert pertains to. I'd love an easy visual indicator for businesses with multiple locations, like a color or symbol to differentiate them.

What recommendations would you give to someone considering this product?

If security, weather, or incident management is a priority for your company, AlertMedia is a must.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

Rachel L.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

A unique tool that made emergency management easy

Likeliness to Recommend

10 /10

What differentiates AlertMedia Mass Notification from other similar products?

Very customizable with the message and type of communication.

What is your favorite aspect of this product?

The fact that users can text back to the emergency alter text

What do you dislike most about this product?

Could be our end, but only works for people who change their HR info to say "mobile" number, if they list their number as a "home" number the system wont send it alerts.

What recommendations would you give to someone considering this product?

It is worth it and makes emergency management easier and safer

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Effective Service

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