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Alchemer LLC

Alchemer

Composite Score

7.8 /10

CX Score

7.9 /10

35 Reviews Write a Review

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details

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Awards & Recognition

Alchemer won the following awards in the Survey Software category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

1 Top Rated Features

2022

Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

4% Negative

15% Neutral

81% Positive

Pros

Performance Enhancing
Respectful
Acts with Integrity
Enables Productivity

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

Customizable Branding

Collaboration

Templates & Question Library

Mobile Support

Branching and Logic

Role and User Management

Multi-Media Support

APIs and Integration

Multi-Channel Distribution

3rd-Party Integrations

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Voice of the Customer

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Alchemer Reviews

Ezekiel M.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Excellent survey software.

Likeliness to Recommend

10 /10

What differentiates Alchemer from other similar products?

Alchemer is easy to use and this ensures all staff and stakeholders are able to use the platform without any hurdles.

What is your favorite aspect of this product?

Alchemer helps us execute surveys easily and in a cost-effective manner thus help us shape decisions and implement better decisions. Its available for use in any organization irrespective of their size and this enables all organizations collect their opinions with simplicity all through. Customer support is available and willing to help all users in using the platform efficiently thus grow how they use the platform to the best.

What do you dislike most about this product?

Some of the less tech savvy users may find the software a bit challenging in using to the best to execute their opinions.

What recommendations would you give to someone considering this product?

Alchemer is easy to use and it will grow the way you work and it will enable swift collection of opinions and this is crucial in enabling swift decision making and proper planning in your company.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Hunner W.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Great Software For Business Survey

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

When it comes to surveying, Alchemer offers best features yet comes at a manageable cost. It's effortless to use and handles almost all stages of business survey

What is your favorite aspect of this product?

With Alchemer, creating a business survey is easy. Designing, distributing and managing business survey is easy Using this product is straightforward

What do you dislike most about this product?

Never experienced any issues using Alchemer

What recommendations would you give to someone considering this product?

I recommend Alchemer because it works and it's affordable. It also offers great survey features and therefore suitable for business use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kaniaru W.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Data and Feedback Collection Now Easy - Alchemer

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Alchemer is a special survey software not only because it's affordable but because it offers amazing features that makes collecting data and feedback both internal and external easy.

What is your favorite aspect of this product?

Alchemer is powerful in that it is well equipped with amazing survey features. Creating a survey is easy and so is collecting and managing feedback. It comes with some data analysis features which is a plus. The software is cost effective and using it is seamless even for new users.

What do you dislike most about this product?

Having not encountered any serious problems using Alchemer, I have no right to complain.

What recommendations would you give to someone considering this product?

For the best survey features, Alchemer offers that and more and you get to enjoy the best product at unbeatable price.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Alchemer

What is Alchemer?

Company Details

Need Assistance?

Awards & Recognition

Alchemer Ratings

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Alchemer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Collaboration Invite people to review or edit the survey before sending them out.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Role and User Management Enable different levels of access and permissions based on role.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Voice of the Customer

Alchemer Reviews

Ezekiel M.

Excellent survey software.

Likeliness to Recommend

Pros

Hunner W.

Great Software For Business Survey

Likeliness to Recommend

Pros

Kaniaru W.

Data and Feedback Collection Now Easy - Alchemer

Likeliness to Recommend

Pros

Most Popular Alchemer Comparisons

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Typeform

Title

1
Since last award

Feature Ratings

Questionnaire Design/Survey Builder

Customizable Branding

Collaboration

Templates & Question Library

Mobile Support

Branching and Logic

Role and User Management

Multi-Media Support

APIs and Integration

Multi-Channel Distribution

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support