What is Adobe Experience Manager?
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Experience Manager?
Pros
- Reliable
- Security Protects
- Enables Productivity
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
AI Tools
Content Workflow Management
Omnichannel Delivery
Web Publishing Capabilities
Standard Templates
Analytics and Reporting
Content Repository
Content Security
E-Commerce Integration
Digital Asset Management
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Also Featured in...
Content Marketing
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Digital Asset Management
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Enterprise Content Management - Enterprise
Translation missing: en.product_page.ratings.score 7.9
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Adobe Experience Manager Reviews
Gary A.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2024
The Power of Personalization in Healthcare.
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
AEM is a comprehensive solution for creating personalized, efficient, and engaging patient experiences across multiple digital channels. For healthcare organizations like ours, where clear communication is vital, AEM ensures that every patient interaction is seamless and aligned with their specific needs.
What is your favorite aspect of this product?
What really stands out about AEM is its ability to integrate with other systems, particularly EHRs and CRM platforms. The integration of patient data with the content we display ensures that we are delivering timely, contextually relevant information. For example, when a patient’s lab results are available, AEM can automatically trigger a message to the patient with instructions on the next steps, enhancing patient care and reducing the need for manual follow-up.
What do you dislike most about this product?
One downside is the complexity of its initial setup and configuration.
What recommendations would you give to someone considering this product?
If you’re looking for a robust solution for managing patient-facing content and improving patient engagement, Adobe Experience Manager is a powerful choice. Its flexibility, integration capabilities, and ability to deliver personalized content are especially valuable in healthcare settings, where clear and timely communication can have a direct impact on patient outcomes
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Rizwan S.
- Role: Finance
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Jun 2024
good product
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
Software licensing
What is your favorite aspect of this product?
product differentiation
What do you dislike most about this product?
NOthing as of sort
What recommendations would you give to someone considering this product?
Purchase lending can be improved
Pros
- Inspires Innovation
- Friendly Negotiation
- Reliable
- Over Delivered
Cons
- Less Performance Enhancing
- Slower Product Innovation
- Commodity Features
Muhammad Hasan A.
- Role: Vendor Management
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2026
Powerful enterprise platform for complex tasks
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
Adobe Experience Manager is a powerful platform that helps large organizations manage content, assets, and personalized experiences across multiple channels all in one place.
What is your favorite aspect of this product?
My favorite aspect is its ability to deliver personalized, multi-channel experiences while keeping all content and assets organized in one platform.
What do you dislike most about this product?
What I dislike most is its high cost and complexity, which can make implementation and maintenance challenging for smaller teams.
What recommendations would you give to someone considering this product?
I’d recommend Adobe Experience Manager only if you need an enterprise-grade solution for large, multi-channel digital experiences, have the budget for licensing and implementation, and have a team ready to manage its complexity.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
