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Adobe Systems

Adobe Experience Manager

Composite Score

8.5 /10

CX Score

8.7 /10

100 Reviews Write a Review

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details

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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

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2024 Data Quadrant Champion

Latest Award, 2024

3 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

6 Top Rated Features

2022

Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

Up 4
Since last award

92 Plan to Renew

Up 3
Since last award

77 Satisfaction of Cost Relative to Value

Up 5
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 92%
Negotiation and Contract:: 80%
Conflict Resolution:: 88%
Strategy & Innovation:: 84%
Service Experience:: 86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative

5% Neutral

92% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Feature Ratings

Average 81

Manage / Administration of Metadata

Collaboration

Workflow and Approval Management

Digital Asset Findability

Automation of Metadata Creation

Digital Asset Sharing

In System Content Views

Permissions and Access Right Management

Content Capture

Intelligent Indexing

Integration

Vendor Capability Ratings

Average 78

Breadth of Features

Quality of Features

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Also Featured in...

Content Marketing

Translation missing: en.product_page.ratings.score 8.6

View Adobe Experience Manager in this category (opens in a new tab)

Digital Experience - Enterprise

Translation missing: en.product_page.ratings.score 8.2

View Adobe Experience Manager in this category (opens in a new tab)

Enterprise Content Management - Enterprise

Translation missing: en.product_page.ratings.score 7.8

View Adobe Experience Manager in this category (opens in a new tab)

Adobe Experience Manager Reviews

Vikas P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

AEM: Powerful Content Management

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

Adobe Experience Manager (AEM) stands out from other similar products due to its comprehensive and integrated solution for content and asset management.

What is your favorite aspect of this product?

Adobe Experience Manager (AEM) offers several impressive features that make it a top choice for businesses. Here are some of the standout aspects: • Unified Solution: AEM combines digital asset management and content management into a single platform, streamlining workflows and enabling efficient delivery of personalized experiences across channels. Omnichannel Content Delivery: AEM's headless CMS facilitates seamless content delivery across multiple channels, includina web, mobile, and loT devices, ensuring a consistent brand experience.

What do you dislike most about this product?

Complexity, versioning system, backend integration

What recommendations would you give to someone considering this product?

Access your needs, evaluate technical expertise, evaluate cost

Pros

Helps Innovate
Performance Enhancing
Inspires Innovation
Respectful

Nirmalkumar J.

Role: Operations
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Good functionality & features

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

Featuristic & good technical specifications

What is your favorite aspect of this product?

Features & ease of operations

What do you dislike most about this product?

Performance area can be improved

What recommendations would you give to someone considering this product?

Highly featuristic & good data security

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

Neeraj K.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Powerfull but complex

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

Best for Enterprises Ready to Invest in Customization

What is your favorite aspect of this product?

seamless integration of content management and digital asset management within a single, powerful

What do you dislike most about this product?

AEM is one of the most expensive CMS platforms on the market

What recommendations would you give to someone considering this product?

AEM is best suited for mid-to-large enterprises due to its high licensing and implementation costs

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Adobe Experience Manager

What is Adobe Experience Manager?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

Adobe Experience Manager Ratings

85 Likeliness to Recommend

Up 4 Since last award

92 Plan to Renew

Up 3 Since last award

77 Satisfaction of Cost Relative to Value

Up 5 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Adobe Experience Manager?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Digital Asset Findability Capabilities of navigation and browsing

Automation of Metadata Creation Asset metadata can be created using rules.

Digital Asset Sharing Ability to securely share the digital assets (or files)

In System Content Views Ability to create customized views of content repositories.

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Content Capture Channels through which content is uploaded or classified.

Intelligent Indexing AI driven capability to label & classify automatically

Integration Integration with E-Commerce and/or Other Platforms

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Content Marketing

Digital Experience - Enterprise

Enterprise Content Management - Enterprise

Adobe Experience Manager Reviews

Vikas P.

AEM: Powerful Content Management

Likeliness to Recommend

Pros

Nirmalkumar J.

Good functionality & features

Likeliness to Recommend

Pros

Neeraj K.

Powerfull but complex

Likeliness to Recommend

Pros

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Feature Ratings

Manage / Administration of Metadata

Collaboration

Workflow and Approval Management

Digital Asset Findability

Automation of Metadata Creation

Digital Asset Sharing

In System Content Views

Permissions and Access Right Management

Content Capture

Intelligent Indexing

Integration

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement