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Adobe Systems

Adobe Experience Manager

8.2 /10

70 Reviews Write a Review

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.

Company Details

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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

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3 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

6 Top Rated Features

2022

Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

82 Likeliness to Recommend

89 Plan to Renew

2
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

5% Negative

6% Neutral

89% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 80

Collaboration

Workflow and Approval Management

Manage / Administration of Metadata

Automation of Metadata Creation

Digital Asset Sharing

Integration

Content Capture

Digital Asset Findability

Permissions and Access Right Management

Cloud Offering

Version Management

Vendor Capability Ratings

Average 75

Quality of Features

Business Value Created

Breadth of Features

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Also Featured in...

Content Marketing

Translation missing: en.product_page.ratings.score 8.1

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Digital Experience - Enterprise

Translation missing: en.product_page.ratings.score 7.8

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Enterprise Content Management - Enterprise

Translation missing: en.product_page.ratings.score 7.6

View Adobe Experience Manager in this category (opens in a new tab)

Adobe Experience Manager Reviews

Maria Andrea S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Empower your digital asset management

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

Compared to other similar products we have used or evaluated, Adobe Experience Manager stands out for its seamless integration with other Adobe Creative Cloud tools, its wide range of asset management features, and its exceptional technical support, which led us to select it as our preferred choice.

What is your favorite aspect of this product?

This software effectively addresses business issues related to the organization and distribution of digital assets, allowing quick and easy access to all of our team members, regardless of their location.In our organization, we use Adobe Experience Manager to efficiently manage all of our digital assets, from images and videos to documents and creative files.

What do you dislike most about this product?

The initial learning process can be a bit overwhelming for some users, but once you get past the learning curve, the platform is very efficient.

What recommendations would you give to someone considering this product?

Adobe Experience Manager is a robust and comprehensive solution for digital asset management, with unique features that set it apart from other similar programs. Its ease of use, customization, integration with other Adobe tools, and exceptional technical support make it an ideal choice for organizations looking to leverage their digital asset management effectively and efficiently.

Pros

Performance Enhancing
Efficient Service
Effective Service
Caring

Jarell S.

Role: Industry Specific Role
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Superb Platform

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

The ability to deliver personalized content based on user behavior and data is a significant differentiator, especially in industries where customer experience is paramount.

What is your favorite aspect of this product?

AEM's DAM features are robust, allowing me to manage a vast library of digital assets efficiently. This is particularly useful in an engineering firm where we deal with large volumes of technical documentation, images, and videos.

What do you dislike most about this product?

At times, AEM can be slow, especially when handling large volumes of content or assets. This can be a bottleneck in fast-paced environments.

What recommendations would you give to someone considering this product?

Before implementing AEM, I’d recommend conducting a thorough ROI analysis to ensure that the benefits outweigh the costs. Given its expense, it’s crucial to confirm that AEM aligns with the long-term goals of the company.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Rizwan S.

Role: Finance
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2024

good product

Likeliness to Recommend

6 /10

What differentiates Adobe Experience Manager from other similar products?

Software licensing

What is your favorite aspect of this product?

product differentiation

What do you dislike most about this product?

NOthing as of sort

What recommendations would you give to someone considering this product?

Purchase lending can be improved

Pros

Inspires Innovation
Friendly Negotiation
Reliable
Over Delivered

Cons

Less Performance Enhancing
Slower Product Innovation
Commodity Features

How We Deliver

Adobe Experience Manager

What is Adobe Experience Manager?

Company Details

Need Assistance?

Awards & Recognition

Adobe Experience Manager Ratings

82 Likeliness to Recommend

89 Plan to Renew

2 Since last award

72 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Adobe Experience Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Automation of Metadata Creation Asset metadata can be created using rules.

Digital Asset Sharing Ability to securely share the digital assets (or files)

Integration Integration with E-Commerce and/or Other Platforms

Content Capture Channels through which content is uploaded or classified.

Digital Asset Findability Capabilities of navigation and browsing

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Cloud Offering Cloud compatibility (software and infrastructure).

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Marketing

Digital Experience - Enterprise

Enterprise Content Management - Enterprise

Adobe Experience Manager Reviews

Maria Andrea S.

Empower your digital asset management

Likeliness to Recommend

Pros

Jarell S.

Superb Platform

Likeliness to Recommend

Pros

Rizwan S.

good product

Likeliness to Recommend

Pros

Cons

Most Popular Adobe Experience Manager Comparisons

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Title

2
Since last award

1
Since last award

Feature Ratings

Collaboration

Workflow and Approval Management

Manage / Administration of Metadata

Automation of Metadata Creation

Digital Asset Sharing

Integration

Content Capture

Digital Asset Findability

Permissions and Access Right Management

Cloud Offering

Version Management

Vendor Capability Ratings

Quality of Features

Business Value Created

Breadth of Features

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support