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Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Systems

Adobe Experience Manager

Composite Score
8.2 /10
CX Score
8.3 /10
Adobe Experience Manager
8.2 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Experience - Enterprise category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
72%
Conflict Resolution:
84%
Strategy & Innovation:
82%
Service Experience:
84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

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2% Negative
13% Neutral
85% Positive

Pros

  • Reliable
  • Security Protects
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Multi Channel Support

86

Content Workflow Management

86

Content Repository

85

Standard Templates

85

Web Publishing Capabilities

85

Analytics and Reporting

84

Content Security

83

E-Commerce Integration

83

Digital Asset Management

82

Management Interface

81

Social Media Integration

80

Vendor Capability Ratings

Average 81

Product Strategy and Rate of Improvement

84

Quality of Features

83

Business Value Created

83

Ease of Customization

82

Ease of Implementation

82

Breadth of Features

81

Availability and Quality of Training

81

Vendor Support

80

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Data Integration

78

Adobe Experience Manager Reviews

  • Role: Student Academic
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Excellent Web Experience Mgmt;steep learning curve

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Continually Improving Product

Emily B.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Great once it's implemented

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

This was the first product of this kind we used but we don't see a need to look for anything else. It has all the features we were looking for and as we continue to use it we find more reasons to keep using it.

What is your favorite aspect of this product?

Once you get used to using this product it becomes very intuitive.

What do you dislike most about this product?

The set-up seemed lengthy.

What recommendations would you give to someone considering this product?

First, take your time exploring the product and watching/reading through tutorials before you get started. And then, after you've used it for a while and feel comfortable with it, go through all those tutorials again so you can see what else you didn't notice the first time around.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Suvankar B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2020

this features is very easy to use.

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

this products is very different to others similar products.this products is needed to us.

What is your favorite aspect of this product?

adobe manager is better products it is very strong sequrity.

What do you dislike most about this product?

this products i like more.

What recommendations would you give to someone considering this product?

i recommended this products because have exceptional to others productss.i like this products.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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