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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

84

Audio Conferencing VoIP

84

Facilitator Functions

83

Audio Controls

83

Application Share

83

Audio Conferencing Call in Bridge

83

Keyboard Mouse Control

82

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

Ease of Data Integration

81

Ease of IT Administration

81

Vendor Support

80

Adobe Connect Reviews

ELLA L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Amazing tool for collaboration

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect can be cutomized to meet the organization's needs. Can be supported across various devices including mobile phones.

What is your favorite aspect of this product?

The platform has video feeds that are unlimited. Adobe Connect has helped us carry meetings online , webinars and even traings. An amazing part is that people can join into the meetings without the need of having installed the software. There are features such as whiteboard , chats and polls that aid in having engaging meetings and illustrative ones. The sessions can be recorded and played back. Adobe Connect provides a variety of ways to screen share , you can share your desktop , or just a select window or select application. There can be break sessions that are virtual.

What do you dislike most about this product?

We have found nothing to dislike concerning Adobe Connect.

What recommendations would you give to someone considering this product?

Adobe Connect is a powerful tool and a flexible one that will see to it that you have online collaborations that are seamless through the video , audio and chat options.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Moses A.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Best in meeting all of your online events.

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is reliable and supports various online events from webinars, virtual meetings and online learning sessions helping us take our workflow forward and grow our productivity.

What is your favorite aspect of this product?

Adobe Connect helps us connect with our fellow employees, clients and stakeholders across various large distances virtually and this help us work efficiently and grow our workflow. Its easy to use and helps us work remotely as employees especially in these hard times of lock-down bringing efficiency in the way we work.

What do you dislike most about this product?

Sometimes when the internet connection is poor it becomes tricky and difficult to use the platform at times.

What recommendations would you give to someone considering this product?

Adobe Connect is affordable and even small organizations are able to use it reliably in growing their profitability and workflow thus push forward their productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Kate H.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Fantastic online communication tool

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

This is the greatest online video communication product I have come across.

What is your favorite aspect of this product?

It enables us to organize online meeting via video which offers real collaboration among our team members.

What do you dislike most about this product?

I have nothing to dislike in this great product since it offers great services to our organization.

What recommendations would you give to someone considering this product?

Adobe Connect is the best and real platform for organizing online meeting that I highly recommend to any organization.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Caring

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