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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
Down
1
Since last award
95 Plan to Renew
83 Satisfaction of Cost Relative to Value
Down
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 91%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Fair
- Efficient Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Audio Controls
Application Share
Keyboard Mouse Control
Virtual Whiteboard
Screen Share
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Adobe Connect Reviews
Ketan C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2025
Feature-rich platform for interactive virtual sess
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect provides high customization within virtual rooms, such as layouts, persistent content, and interactive polls, Q&A, and file-sharing pods. It's especially great for running webinars and online training sessions with a slick, professional atmosphere.
What is your favorite aspect of this product?
Design and reuse of custom meeting room configurations is a huge time saver. I also love the sophisticated engagement tools such as breakout rooms, quizzes, and real-time polling.
What do you dislike most about this product?
The interface takes on a somewhat dated look when you compare it to newer platforms, and there is a learning curve to navigate for initial users. It is also dependent on Flash or a desktop app to achieve full functionality, which can be an issue.
What recommendations would you give to someone considering this product?
Adobe Connect is a good choice if you require more than a simple video call — it's superb for structured presentations, web-based training, and interactive webinars. Take time to create your layouts and train your presenters to maximize its use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Jeremy K.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Mar 2025
"Efficient and Feature-Rich for enhanced meetings"
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect allows us to customize meeting room with element designs as per our needs which could makes it totally different from other products.
What is your favorite aspect of this product?
Content sharing is also available on Adobe which let us share multimedia presentations for real-time engagement with customers its best.
What do you dislike most about this product?
Mobile app is also available but it comes with lack of features which makes productivity bit slower.
What recommendations would you give to someone considering this product?
Strong integration, Content sharing, Customizable rooms and recording sessions are great for fulfilling our needs of visual communication its best.
Pros
- Reliable
- Caring
- Generous Negotitation
- Transparent
Meera S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2025
Modern Features and Flexibility for Growing Teams
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Highly Customizable Meeting Rooms
What is your favorite aspect of this product?
High level of customization
What do you dislike most about this product?
Complex user interface
What recommendations would you give to someone considering this product?
Check your It eco system and go for the plan accordingly
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
