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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Julia d.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Great tool and user friendly

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect stands out because it lets you customize meeting rooms, supports multimedia content, offers collaboration tools like whiteboards and polls, ensures accessibility with features like closed captioning, provides strong security, and integrates well with other apps.

What is your favorite aspect of this product?

I think the customizable meeting rooms are a standout feature. Being able to set up a room exactly how you want it and have it stay that way for future meetings is really convenient and helps keep things organized.

What do you dislike most about this product?

not applicable

What recommendations would you give to someone considering this product?

If you’re considering Adobe Connect, explore its customization options, use multimedia for engaging presentations, take advantage of collaboration tools, ensure accessibility, prioritize security, and integrate it with other apps for a seamless experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gaurav B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Total package in managing video conference!

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe connect overall good software although it can be improved in terms of video quality.

What is your favorite aspect of this product?

I like its well defined interface and how easy it is for taking conference call and helped in team management when working in remote locations.

What do you dislike most about this product?

I find no misconfiguration while working while working with this tool.

What recommendations would you give to someone considering this product?

I strongly recommend to peoples who are working remotely in organisation.

Pros

  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Client's Interest First

Rishabh P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Good feature packed virtual communication tool !

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Most important features that i find distinctive about abode connect are its good quality conference calls and very advance virtual connection. It also easily worked with mos os.

What is your favorite aspect of this product?

I like it convenience and quality meeting calls for office collaboration and it also has less call drops from other similar software. Its remote management feature is also my favorite.

What do you dislike most about this product?

In my overall usage i didnt face any problem with the software.

What recommendations would you give to someone considering this product?

I highly recommend it to businesses that rely on conference calls for b2b communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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