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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Martin M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Excellent Tool on easy Virtual Meetings Holding.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Easy for the group to upload their files on Cloud for effective access by all team members.

What is your favorite aspect of this product?

Easy streamlining of presentation and the session recording function.

What do you dislike most about this product?

Got no complain for the Adobe solution.

What recommendations would you give to someone considering this product?

Very powerful and effective software for the remote meeting and collaboration and its virtual events management capability its very helpful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Moses A.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Best in meeting all of your online events.

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is reliable and supports various online events from webinars, virtual meetings and online learning sessions helping us take our workflow forward and grow our productivity.

What is your favorite aspect of this product?

Adobe Connect helps us connect with our fellow employees, clients and stakeholders across various large distances virtually and this help us work efficiently and grow our workflow. Its easy to use and helps us work remotely as employees especially in these hard times of lock-down bringing efficiency in the way we work.

What do you dislike most about this product?

Sometimes when the internet connection is poor it becomes tricky and difficult to use the platform at times.

What recommendations would you give to someone considering this product?

Adobe Connect is affordable and even small organizations are able to use it reliably in growing their profitability and workflow thus push forward their productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

ELLA L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Amazing tool for collaboration

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect can be cutomized to meet the organization's needs. Can be supported across various devices including mobile phones.

What is your favorite aspect of this product?

The platform has video feeds that are unlimited. Adobe Connect has helped us carry meetings online , webinars and even traings. An amazing part is that people can join into the meetings without the need of having installed the software. There are features such as whiteboard , chats and polls that aid in having engaging meetings and illustrative ones. The sessions can be recorded and played back. Adobe Connect provides a variety of ways to screen share , you can share your desktop , or just a select window or select application. There can be break sessions that are virtual.

What do you dislike most about this product?

We have found nothing to dislike concerning Adobe Connect.

What recommendations would you give to someone considering this product?

Adobe Connect is a powerful tool and a flexible one that will see to it that you have online collaborations that are seamless through the video , audio and chat options.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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