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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Marcos H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

HIGH QUALITY COMMUNICATIONS

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect sets itself apart by its video and audio quality, I love the quick training that allows me to quickly create and deploy online training, the ease of maximizing contacts with qualified clients through live presentations, expandable business web conferencing, collaboration, through a pleasant and uncomplicated interface that is understandable at first glance.

What is your favorite aspect of this product?

My favorite aspect is that the Adobe Connect web video conferencing platform gives me a wide capacity of advantages for online collaboration and working collaboratively and productively with my work team, it has been a great help for me to save my time and money On trips without having to walk from one place to another, it is enough to connect from anywhere and from any device creating videoconferences by sharing face-to-face screen, it is a particularly effective solution that adapts to my needs when training collaborators.

What do you dislike most about this product?

Adobe Connect is a platform that has offered me excellent connection services, developing clear meetings by sharing screen, with quality audio and video, adapts to my needs and offers me more than what I normally need to collaborate online, from the first moment So far it has worked very well for me with simple configurations, and excellent communications without glitches or errors, I have nothing to dislike so far.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect because it is a flexible, intuitive communications software that offers fabulous online collaboration solutions, creating meetings from anywhere and on any device, offers great tools and advantages to work much more productively, directly impacts results of our projects, I recommend this program to anyone considering using it because it is excellent with a quality service without errors or inconveniences.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Jane G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Helpful Tool on Files Sharing.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect creates a secure channel for the easy files sharing for the users.

What is your favorite aspect of this product?

The virtual dashboard and the easy to access all its functional features.

What do you dislike most about this product?

Adobe Connect like many tools has no major problems on its usage and even getting started.

What recommendations would you give to someone considering this product?

Adobe platform for the successful remote meeting and quality Audio conferencing and the sharing of files is also simple to the user.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Best production functionality than any other.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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