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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Manoj T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Connected learning

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

With a more learning based approached compared to other conferencing tools it offers more features useful for hosting webinars and also better presenter controls

What is your favorite aspect of this product?

It eliminates the need of a third party tools for activities like file sharing or quiz questionnaire as it has the relevant features baked into itself

What do you dislike most about this product?

Better session attendance analytics would be helpful for the presenter

What recommendations would you give to someone considering this product?

A recommended tool for connecting with the new trainees in the organisation and get them skilled

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Mark R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Great product worth a trial

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Screen Sharing includes a built-in whiteboard, annotation functionality, and the option to upload documents

What is your favorite aspect of this product?

My favourite is web links pod which allows room hosts to place specific links in one of the modules. These links can then be named.

What do you dislike most about this product?

Users joining via the web are less successful using all of the features. Power point doesn't translate well through the Adobe Connect platform

What recommendations would you give to someone considering this product?

Great product I would recommend anyone to give it a try since it depends with the business how the product fits in but over all it is a great software

Pros

  • Performance Enhancing
  • Efficient Service
  • Caring
  • Saves Time

Jersy J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

THE BEST ALLY.

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

The difference between Adobe Connect and other similar products is that it provides an engaging web conferencing experience, increasing collaboration and workflow. It differs by being a professional program that offers excellent solutions, immediate access, an intuitive way to interact, and powerful online communication options.

What is your favorite aspect of this product?

My favorite aspect of Adobe Connect is the wonderful option to organize and attend online meetings through video conferences with excellent coverage, security and confidence, in addition to document storage, I love it because it works perfectly for me being a great help to improve collaboration, teamwork and organizational growth. Giving me enriching options.

What do you dislike most about this product?

Adobe Connect is a powerful real-time conferencing software that works perfectly, adapting to any need, providing excellent service, it has not presented me with any type of errors or failures, it works completely for me.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect for being an excellent real-time communications software, which offers wonderful online meetings sharing HD video and audio screen, allowing teamwork to increase collaboration and productivity, I recommend it because it is instantaneous and complete without any complexity, offers a pleasant interface, simple to configure and totally secure, offering the opportunity to communicate with our colleagues, employees and clients from anywhere and on any device, allowing to work on the go.

Pros

  • Trustworthy
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

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