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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Petros M.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Remarkable features

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

It is flash based hence any flash file can be used in a class.

What is your favorite aspect of this product?

Rooms created stay there until user stops the room from existing which means I can create a virtual office that is always available . Its cloud content library requires a small amount of bandwidth to share contents from any device allowing participants to join even with low connectivity or low-performance devices.

What do you dislike most about this product?

No dislikes so far the product has been delivering the best out of its features.

What recommendations would you give to someone considering this product?

For anyone considering a professional product for classrooms I would recommend adobe connect it is very intuitive and has a lot of great features.

Pros

  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation
  • Respectful

Preet C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Effective Solution for Virtual Meetings & Webinars

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

For virtual huddles and individual coaching sessions, Adobe connect is fantastic. I appreciate that you have all the essentials of a virtual environment and other advantages, such as break-outs. It is very easy to arrange my day and allows me to perform many jobs, shifting effortlessly from one job to another. That thing differentiates Adobe Connect from other similar products.

What is your favorite aspect of this product?

The sharing display is superb. I also enjoy how you can share papers, whiteboards, websites, and documents. I utilize the chat option and find it extremely helpful for all my lessons. I believe that connecting to the classroom via using links is straightforward for my end customers. When I create the course in my LMS, I share the URL. I enjoy the file-sharing function, and I love to share an online connection, too. I appreciate that I can have numerous conversations and polls open simultaneously. You have good control of the virtual classroom using the class administration interface. I particularly enjoy the option to split the group into wor

What do you dislike most about this product?

It is tough to use the whiteboard (markers, text). If it is simpler to clear, have larger pages using different size markers. Often I run out of space and flip between pages, which might be confusing for kids. Connectivity is important, yet I still get started too often.

What recommendations would you give to someone considering this product?

Adobe Connect is an extensive and consistent platform that gives its users a great service and real-time communicative software that enables us to begin video conferencing, webinars, and chats. It's a beautiful program with quite comprehensive functions. Adobe Connect is a product that gives a high-level and fantastic interface, great features, and sophisticated possibilities for any working team and especially those who require to build real-time meetings professionally, flexibly, and simply.

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Adobe connect has great interface and features.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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