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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Ruth C.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Perfect tools for class learning

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

It has a perfect customization ability of layouts whereby I can create storyboards to guide my participants to concentrate on using images, multi-media, interactive courses, polls, quizzes, chats, or notes.

What is your favorite aspect of this product?

It allows me to run polls and quizzes so as to get an overview of what percentage of my class prefers different choices that I would have presented to them. It allows me to create my apps own apps using new HTML SDK to add fun and games to my classrooms.

What do you dislike most about this product?

It is a bit pricy.

What recommendations would you give to someone considering this product?

This product has the best learning tools for classrooms I would recommend it to anyone.

Pros

  • Helps Innovate
  • Security Protects
  • Reliable
  • Performance Enhancing

Vinay P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Excellent & Professional Solution for Online Meet

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is helping me solve a business challenge involving off-site virtual training sessions that would typically take place in an office facility. When Adobe Connect works effectively, it keeps users engaged. Adobe Connect is different from other meeting platforms in that it can be customized to fit your specific needs. There are several ways that you may add notes, documents, and screens to a project as needed. A real-time communications program, Adobe Connect enables us to initiate videoconferences, webinars, and chats while providing a rich and consistent experience.

What is your favorite aspect of this product?

My favorite feature is the option to add multiple widget types to share pods, which, in my opinion, fosters group learning rather than being lectured over video conferences. Every one of the various capabilities available to me at all times over the course of my workday. I spend my whole weekday in the adobe room, which I use to monitor our teams in the morning. Having numerous hosts who can take care of different breakout groups is a huge plus. The sharing of files and the opportunity for everyone in the group to engage on the document reader is another fantastic feature.

What do you dislike most about this product?

If it were more interactive, I'd be more interested. People can raise their hands, give thumbs up, etc., on this page. The audio is also a problem for me. The audio connection in the classroom is not particularly user-friendly or convenient. My users must call a number instead. I hope this can be solved.

What recommendations would you give to someone considering this product?

If you're looking for a reliable system, Adobe Connect is it. Because of all of the possibilities available, we picked Adobe Connect after researching the competition. There are options for both small gatherings and huge conferences. Audiences are presented with a clean appearance and engaging options to keep them engaged. Because Adobe Connect is so flexible to all demands, I recommend it to anybody who wants to enhance their efficiency and communicate online through meetings and conferences in real-time, sharing screens with complete accessibility, ideal solutions, and security from anywhere and any device.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Tafara M.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Wide range of sophisticated features

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It has the ability to allow access to internal and external participants without compromising security.

What is your favorite aspect of this product?

It can be accessed easily with a single click through browsers if one chooses not to use mobile version. The content library is cloud based which it can be accessed from anywhere.

What do you dislike most about this product?

So far the product has been very helpful no dislikes.

What recommendations would you give to someone considering this product?

I recommend this product it has some professional features that can very helpful in meetings

Pros

  • Helps Innovate
  • Saves Time
  • Respectful
  • Client Friendly Policies

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