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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Viraj S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Good software

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Doesn't take up too much space on my device

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

Has a limited offer of the free plan

What recommendations would you give to someone considering this product?

It is fairly good, but if you're looking for long-term use either buy their offered plans or switch to another software that offers longer use of the free plan.

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Enables Productivity

Olivia B.

  • Role: Operations
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Coordinate, Mix, and Inspire using Adobe Connect

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is now a technology that has enabled us to organize and join in web meetings, conversations, and online learning. It provides excellent functions that have enabled us to collaborate in a timely way. I appreciate it because it is skillful, safe, and efficient, with simple action and connections. The visually appealing interface provides end-to-end efficiency from High-def video material without delays or glitches, making it perfect for organizing immediate conferencing in a visually appealing and effective way.

What is your favorite aspect of this product?

Adobe Connect is now a technology that has enabled us to organize and join in web meetings, conversations, and online learning. It provides excellent functions that have enabled us to collaborate in a timely way. I appreciate it because it is skillful, safe, and efficient, with simple action and connections. The visually appealing interface provides end-to-end efficiency from High-def video material without delays or glitches, making it perfect for organizing immediate conferencing in a visually appealing and effective way.

What do you dislike most about this product?

It just lacks certain fundamental features that other programmes offer, such as the ability to share cams with more than 50 participants without compromising with app performance. To use it, one should be connected to their network. It is extremely laggy and does not work correctly with Wi-Fi or Android devices.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect because it is a genuine meetings and conferences tool that assures security and secrecy; it is a proven solution perfectly and delivers fantastic results for our company. I recommend it because it is a software that helps to access to any location on the planet and exchange HD definition audio / video displays without pauses or limitations.

Pros

  • Trustworthy
  • Saves Time
  • Fair
  • Security Protects

Vanshika S.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Good for professionals more than students

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

More apple friendly, with other software I sometimes face problems because of my Mac

What is your favorite aspect of this product?

Fairly priced for features it offers

What do you dislike most about this product?

Doesn't have a good app.

What recommendations would you give to someone considering this product?

Initial setup can be confusing, but past that stage its a great software

Pros

  • Reliable
  • Performance Enhancing
  • Client's Interest First
  • Generous Negotitation

Cons

  • Commodity Features

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