This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Genesis R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Organize an impactful video meeting

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is a platform that has enabled us to conduct and attend virtual conferences, forums, and e-learning. It provides excellent functions that have enabled us to collaborate in a reasonable timeframe. This is a video meeting and actual conference tool that functions with simplicity and full capacity; its optimal performance is from initiation to completion, but this does not produce errors or objections; it performs admirably without flaws.

What is your favorite aspect of this product?

Adobe Connect provides me with tools and quick fixes that are personalized to my individual needs. I appreciate it because it is skillful, safe, and profitable, with simple process and connection. The visually pleasing interface provides end-to-end efficiency from Full HD videos without pauses or glitches, making it a perfect for arranging immediate video conferences in a visually captivating and productive way.

What do you dislike most about this product?

It just lacks certain fundamental features that many other programs offer, including the ability to exchange webcams with more than 50 participants without compromising with software functionality. To use it, one should be connected to their internet. It is extremely laggy and therefore does not work correctly with Wi-Fi or Android phones.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect because it is a genuine meeting & conferencing tool that assures security and secrecy; it is a program that works wonderfully and delivers fantastic results for our company. I recommend it because it is a software that has allowed us to interact to just about any spot-on earth.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Mohit G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

An okay software

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Doesn't need one to make an account separately

What is your favorite aspect of this product?

Its free of price

What do you dislike most about this product?

A limited number of people/participants

What recommendations would you give to someone considering this product?

Its good- look for alternate products though if you need to host a lot of people

Rodrigo R.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great software, when it works! Normally it doesn't

Likeliness to Recommend

7 /10

What differentiates Adobe Connect from other similar products?

Customization, you can set your classroom the way you like. You can add more customizable pods.

What is your favorite aspect of this product?

Customization.

What do you dislike most about this product?

Reliability

What recommendations would you give to someone considering this product?

If you don't have another options available, use Adobe Connect.

Pros

  • Unique Features
  • Security Protects

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Less Productive

Most Popular Adobe Connect Comparisons