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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Kayley n.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great Product!

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Makes it very easy to record lectures and create quizzes.

What is your favorite aspect of this product?

Easy to use, anyone can learn.

What do you dislike most about this product?

Nothing comes to mind.

What recommendations would you give to someone considering this product?

You should definitely look into this product!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

brianna o.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A Perfect Web Conferencing Platform

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It allows users’ to share their screen as well as see the screen of admin. It gives users’ and the admin as well to record the meeting. It contains many presentation features which help users’ to create presentations in different modes. The price of this platform is very low which is quite beneficial for the users’. It is an effective tool.

What is your favorite aspect of this product?

The interface is user-friendly. It is simple and easy to use and learn. The feature of links and document sharing is helpful and useful. This application is quite flexible and by using this users’ can interact with each other.

What do you dislike most about this product?

It contains no offline features. By this, users’ cannot utilize their work and edit when there is no internet connection. It also contains connectivity issues when logging in. The video quality is not high as compared to other applications.

What recommendations would you give to someone considering this product?

This platform not only allows users’ to chat with other people in the meeting but options like raise hand, applaud, and thumbs up. These represent several different things like when a user wants to ask a question, he raises hand. This is a great feature which provides ease to the users’.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jessica J.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Adobe connect- web conferencing system

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It provides secure online meetings, training and webinar that any one can access easily. Moreover, there is no need to offer any payment for the 30 days free trial. In addition to this, it is easy to communicate with each other using this app.

What is your favorite aspect of this product?

Adobe connect is very simple to use. It provides you an easy way to connect and attend remote sessions from both your mobile and desktop. It also provides you a secure system to participate in live sessions and download files .

What do you dislike most about this product?

For your security it depends on the safety of your system. Another downfall is that you can't invite someone who do not use adobe connect. It doesn’t have any private chat option. There might be some audio quality problems too.

What recommendations would you give to someone considering this product?

Like other video conferencing app Adobe connect is also simple and easy to use. It posses adequate features to meet your needs. It is recommended to you to use Adobe connect for your personal use.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Caring

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