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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

 Sumit D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Adobe Connect - A Good Meeting Program!

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

It has some amazing features that makes it different from any other programs out there.

What is your favorite aspect of this product?

I like its HD Videos and Audios without any interruptions or glitches that was a great experience with Adobe Connect.

What do you dislike most about this product?

I don’t like less tools which needs some changes real quick.

What recommendations would you give to someone considering this product?

Its Audio and HD video meeting is very fast and no interruptions or glitches with this program.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Hunner W.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best Conferencing Software For Business

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe connect is not only Multi-purpose but delivers the best when it comes to web conferencing, webinar and e-learning. It's affordable too

What is your favorite aspect of this product?

I like the ease of setting up a virtual meeting. The software is affordable I like that it's very secure I like that it's multi-purpose

What do you dislike most about this product?

Using and understanding this software has never been a challenge

What recommendations would you give to someone considering this product?

For best conferencing capabilities, I recommend this Software. It's affordable, easy to use and most importantly, it's a multi-purpose software

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Mariana E.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Furnish features for top notch online meetings

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

With Adobe Connect, you can easily manage the online seminars, webinars, conferences and what not with ease and quality wise. It can cater the needs of a big enterprise and small company accordingly. You can also use the interface with ease. Your clients just need to click on the link and they will be able to experience the top quality HD-video and audio experience here.

What is your favorite aspect of this product?

Adobe Connect is amongst the top-tier online communication and all sorts of meetings platform. You can have the premium online experience with this one and disappointment is a word that you will not know in front of your clients and people who will be using this platform. It is fit out and made to cater the needs of people for a great online experience.

What do you dislike most about this product?

It can be a bit hard for people who do not use adobe to be on the same platform and it is also difficult for the host to accommodate and invite them all in an easy possible way. This is not an issue that completely turn off our interest in it but it is manageable by the company.

What recommendations would you give to someone considering this product?

First of all, it is recommended to people who uses Adobe products and also for those who prefers quality over quantity. This is suitable for companies of all sizes and you can rely on it when it comes to security and threats. The price can be a bit high but it’s worth all the services you are getting in exchange.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Inspires Innovation

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