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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Maite P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Participations in virtual meetings professionally

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It is a communications tool with a more compact aspect ideal for Queines make seminars on the web as well as for professionals who train other professionals to communicate more directly and have contacts where you can share screens, chat and more so that the tool It is quite professional and intuitive ideal for medium and large organizations

What is your favorite aspect of this product?

What I like the most is that I can create various rooms that fucine independently, what can connect to the entire company and all sectors without problems

What do you dislike most about this product?

The only disadvantage that could say is that it requires an updated system with Adobe but it is not possible to access the tool without complications, but it is a good tool

What recommendations would you give to someone considering this product?

I like the tool and I would recommend it for when you work remote and you want to communicate with the company in general

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Trent H.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"One of the best video conferencing programs."

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

This software different from others on the market due to the fact that its video sharing, screen sharing, and meeting room capabilities are ideal for online gatherings. The audio is of high quality when it is operational, and other capabilities like as chat and polling are also helpful.

What is your favorite aspect of this product?

Adobe Connect is a program that allows users to start and attend web conferences, meetings, and online learning with online training. It offers great features and functions to collaborate in real time, and I really like it because it is professional, secure, and efficient, with immediate solutions and accessibility. If you want to start and attend web conferences, meetings, or online learning with online training, you can use Adobe Connect.

What do you dislike most about this product?

Adobe Connect's tools and solutions are flexible and tailored to my need. is a web conferencing and real-time meeting tool that delivers as advertised in terms of clarity, functionality, and efficiency, and with which I have had no issues to yet (other than wishing for more prompt and clear customer assistance).

What recommendations would you give to someone considering this product?

Adobe Connect is a real-time meeting and conference application that assures success and security; it is a product that works wonderfully, providing excellent outcomes to our business, and I strongly suggest it. I think it's great because it's a great piece of software that allows us to communicate with anyone in the world by sharing our screens and audio in high definition (HD) without any hiccups or restrictions, and because it's easy to set up and modify to our needs. It's also secure, quick, and has a nice interface.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Daniel M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use and functions well.

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Ease of use.

What is your favorite aspect of this product?

Visually appealing and intuitive functions.

What do you dislike most about this product?

No complaints.

What recommendations would you give to someone considering this product?

Make sure this has all the features you are looking for.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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