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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Ronald M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

"An Innovative Mobile Learning Solution"

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is a multi-faceted tool that facilitates collaboration by providing multiple features in its mobile learning software. This includes audio and video conferencing, application sharing, file sharing, white boarding and polling. Furthermore, this versatile platform allows users to create virtual classrooms where they can design an interactive syllabus and track student progress while giving and receiving feedback.

What is your favorite aspect of this product?

One of my favorites aspect of Adobe Connect is its user-friendly interface that makes set up and launching meetings as efficient and stress-free as possible. All you have to do is create a meeting room, add the invitees, and start the meeting. You can even launch the application from your mobile device, making it easier than ever to hold remote meetings.

What do you dislike most about this product?

It's important to note that since the program is extremely complex, you will need a computer specialist to be able to set it up correctly in order to make the most out of it. I can think of no other drawbacks to this programmer than how tough it is to use.

What recommendations would you give to someone considering this product?

I have hosted MANY sessions using Adobe Connect were some attendees were unable to go to campus. It serves its goal effectively. It has exactly the right number of functionality to perform all the tasks you need it to, without being overly complex. I routinely utilise the meeting recording option to record meetings and send them to others who couldn't attend later (as well as go back and listen to some parts for note-taking purposes).

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Priya K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Encourage collaboration among members.

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Customizable conferences that encourage productive interactions among employees by permitting the usage of quizzes, games and multiple chat pods.

What is your favorite aspect of this product?

I highly appreciate that it has a variety of collaboration tools such as live chat, surveys, whiteboard widgets and polls which make it easier for participants to communicate.

What do you dislike most about this product?

So far I have not encountered anything that I dislike about it.

What recommendations would you give to someone considering this product?

It is a great product because it is secure in that, every file I share with my team members is safe from security threats.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Monicah G.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Adobe Connect is great and solves all our needs.

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect supports powerful and excellent features which makes it super easy to conduct webinars. It is a powerful and excellent solution that does not require any training to get started with. I like its video quality which is very nice and of high quality. Also, i like the fact that there are always new added features.

What is your favorite aspect of this product?

I like the variety of layouts and communications options and the ability to have several share pods (screenshare, presentation, whiteboard with polls and chat all at the same time and as well as a web cam pod with only those who want to be on the camera).

What do you dislike most about this product?

The only challenge i have ever encountered is how to permanently delete "shares" that i don't need. Overall, it is an excellent tool for webinars and i recommend it.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect for webinars.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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