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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Nicholas B.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Stay connected and collaborate effectively.

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect offers a number of advanced features, such as the ability to create interactive polls, quizzes, and surveys that can help to engage attendees in meetings and webinars.

What is your favorite aspect of this product?

I use it to share and collaborate on documents like, blueprints and design plans, in real-time. In addition it is very customizable, allowing me to tailor the platform to the specific needs of my construction projects.

What do you dislike most about this product?

The user interface can be quite overwhelming.

What recommendations would you give to someone considering this product?

I highly recommend it. It will facilitate you to conduct virtual meetings and webinars with your team, clients, and other stakeholders.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarah J.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Adobe Connect: A webinar wonder.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

When it comes to providing live and on-demand training sessions for our business partners, utilizing Adobe Connect has made all the difference in creating a virtually engaging learning environment that allows both facilitators and participants to exercise creativity during the learning and development process.

What is your favorite aspect of this product?

I majorly use Adobe Connect to participate in Adobe webinars and have found it to be very easy to use, and I have never had connectivity issues. It has enabled us to provide training to a large number of people at one time without having to travel. I found the platform very comfortable to use and it is accessible for all participants.

What do you dislike most about this product?

It is not a familiar tool to most. Most people are used to the zoom layout and this can be a bit of a challenge for new users.

What recommendations would you give to someone considering this product?

Adobe Connect is a powerful and effective tool for conducting online training and webinars. It offers a variety of features such as video and audio conferencing, screen sharing, and interactive whiteboarding that allow for a more immersive and engaging virtual learning experience.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Farhad N.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Normal product, enough for basic needs

Likeliness to Recommend

7 /10

What differentiates Adobe Connect from other similar products?

may regulate how the screen is laid up for viewers.

What is your favorite aspect of this product?

Adobe Connect is a great addition to your meeting tools if you currently utilize a dial-in conference service and need a high level of control over your meeting room.

What do you dislike most about this product?

No dial-in numbers other those offered by third parties.

What recommendations would you give to someone considering this product?

There can be a link for third party users for joining the meeting.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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