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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

  • Role: Vendor Management
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Oct 2023

ADOBE IS ON TOP

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Desiree S.

  • Role: Vendor Management
  • Industry: Electronics
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2023

easy to use , i use it daily for my work

Likeliness to Recommend

6 /10

What differentiates Adobe Connect from other similar products?

it is easy to use and conencts with my laptop

What is your favorite aspect of this product?

theres always an updated and new software

What do you dislike most about this product?

it freezes sometimes and i need to reset my computer

What recommendations would you give to someone considering this product?

use adobe if you need it for work and for your creative business

Pros

  • Performance Enhancing
  • Unique Features
  • Friendly Negotiation
  • Helps Innovate

Cons

  • Less Reliable
  • Less Productive
  • Security Frustrates

Mario V.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

My best option has been Adobe Connect

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

There are countless programs that promise a good experience for holding online conferences, but in my case the best option and support has been Adobe Connect, since this program has been the most complete and safest for carrying out different interactive and dynamic activities on the web. , it is thanks to the help of this program that we have been able to teach multiple classes and audits in the cloud, the functions and tools that this program provides us are of great help to train a large number of company employees.

What is your favorite aspect of this product?

What attracts me most about this program is the number of good functions it offers us and how each of them is implemented without having the greatest knowledge of this type of program, in addition to being a fantastic option to gather a group of people and debate. or teach various topics with total naturalness and an organic experience, Adobe Connect is par excellence one of the best platforms to create multiple calls and completely secure meetings within the web, this program increases collaboration and better performance with my work team, thank you because we are always connected.

What do you dislike most about this product?

To enjoy the best functions and tools of this program we must obtain the most complex and complete version of the program, since the first and most basic versions of the program have many limitations that spoil the good experience with the program, it must be done a considerable financial investment to have the best and most effective functions that this program has, the problem is how high it can be.

What recommendations would you give to someone considering this product?

The truth is that I have not had a more complete program than Adobe Connect, since one of the greatest attractions of this program is the number of functions it offers us and how easy it can be to execute each of them, that is why this is a solution that I never tire of recommending, meaning that in a very short time you can enjoy the best conferences on the web with functions such as recording meetings or the integration of other applications that expand its capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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