.png){kind=small}
What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAdobe Connect Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Adobe Connect.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Fair
- Caring
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
Audio Conferencing Call in Bridge
File Transfer
Audio Controls
Facilitator Functions
Keyboard Mouse Control
Application Share
Virtual Whiteboard
Screen Share
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Adobe Connect Reviews
Guo R.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Incredible Product
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect offers extensive customization and branding options, allowing us to create personalized meeting experiences aligned with our company's brand identity. This can enhance professionalism and consistency in client interactions, setting us apart from competitors.
What is your favorite aspect of this product?
Adobe Connect provides a platform for delivering engaging presentations and facilitating interactive sessions through its support for various multimedia formats. This feature can greatly enhance communication and understanding between our financial planners and clients.
What do you dislike most about this product?
Adobe Connect's limited integration capabilities with financial planning software may result in additional manual work for data entry and synchronization. This could potentially increase operational inefficiencies and hinder productivity within our financial company.
What recommendations would you give to someone considering this product?
To mitigate usability challenges associated with Adobe Connect's interface complexity, I recommend investing in client education and onboarding programs. This could involve providing tutorials, resources, and personalized support to help clients navigate the platform effectively and maximize its utility for their financial planning needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Naveen D.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
Tremendous Product and very easy to use
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Having good features and easy to use
What is your favorite aspect of this product?
Their catalog are very overwhelming as they list all their offerings, including PDF, e-signatures, marketing commerce
What do you dislike most about this product?
Everything is good
What recommendations would you give to someone considering this product?
Must use the product its Fantastic
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Thanga V.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Interactive and Engaging Learning Platform,
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
What sets Adobe Connect apart from other similar products is its comprehensive suite of features designed to facilitate engaging and interactive virtual meetings, webinars, and training sessions. Unlike some competitors, Adobe Connect offers robust customization options, allowing users to tailor the interface and functionality to suit their specific needs and branding requirements.
What is your favorite aspect of this product?
The platform offers a wide range of features, including customizable layouts, breakout rooms, interactive polls, and whiteboarding tools, which enhance collaboration and participation among participants. Additionally, Adobe Connect's robust recording and playback capabilities enable users to capture sessions for future reference or on-demand viewing, adding flexibility to the learning experience.
What do you dislike most about this product?
Navigating the platform and accessing its various features and settings can sometimes be confusing, leading to a steep learning curve. Additionally, while Adobe Connect offers extensive customization options, configuring and managing sessions may require advanced technical skills or training.
What recommendations would you give to someone considering this product?
Plan your sessions ahead of time, customizing layouts and branding to create a professional experience. Practice using Adobe Connect and test your setup before hosting live sessions to ensure a smooth experience. Utilize interactive features to engage participants actively and enhance collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
