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Adobe Campaign Logo
Adobe Campaign Logo
Adobe Systems

Adobe Campaign

Composite Score
8.5 /10
CX Score
8.8 /10
Adobe Campaign
8.5 /10

What is Adobe Campaign?

See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

Company Details


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Awards & Recognition

Adobe Campaign won the following awards in the Email Marketing category

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Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Campaign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

0% Negative
4% Neutral
96% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Reliable
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Email Delivery

90

Text Messaging

89

Campaign Management

87

Segmentation

87

Basic Reporting and Analytics

84

Auto-Responders

84

Email Templates

83

Dynamic Content

83

A/B Testing

83

Content Authoring

82

Surveys and Polling

82

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Breadth of Features

87

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

80

Ease of Customization

78

Adobe Campaign Reviews

Rodrigo C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Incredible platform for managing my marketing.

Likeliness to Recommend

10 /10

What differentiates Adobe Campaign from other similar products?

Adobe Campaign is one of the best programs that we have within my company for building from scratch the improvements and more powerful marketing campaigns that give the impact of the company and company content on the web, thanks to this program we have simplified many, many aspects regarding this area, since this program seeks a way to run autonomously for the peace of mind of each of its clients, this program is ideal for taking business and sales strategies to the next level throughout the cloud and get a little closer to each of our clients.

What is your favorite aspect of this product?

I tend this program as an exile, we can analyze all the time in an autonomous way all the aspects and processes that our marketing implies and in each one of the projects, the intelligence and intuition of this program amazes us more and more, since this program has the ability to analyze countless times our entire environment on the web to give us the best solution to order our content according to the demands and specifications expressed by each of our clients, email is one of the best resources we have to reach our desktop clientele,

What do you dislike most about this product?

It is important to emphasize that this program is not informative enough and lacks tools that give each of its users the opportunity to visualize in detail all the steps and tools that are being executed at that moment, on the other hand, another of the Problems we have had with this program is the high cost to get their services, it is one of the most expensive marketing management programs we know of.

What recommendations would you give to someone considering this product?

There are many reasons why Adobe Campaign is the best option you can have in your company for the administration and explosion of your company's digital marketing, starting with the fact that this program has the ability to automate itself to apply each of its services only to the waiting for the most potential clients for each of the commercial events of my work department, one hundred percent recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shailendra Kumar S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Adobe Campaign from other similar products?

it is fantastic due to its easy usable interference

What is your favorite aspect of this product?

easy usable interference and no hanging issue at all

What do you dislike most about this product?

not able to find any tiil now

What recommendations would you give to someone considering this product?

go and buy this its will create good customer bases and generate leads

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Meagan S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

"Very complete tool for marketing by email."

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

This application is unique in comparison to others because it is among the most comprehensive platforms that are now available.

What is your favorite aspect of this product?

All the features you need in a marketing automation system, and then some. Ability to create several databases and markets with global potential. Has a ton of tools for handling content. Administration, user administration, programs, campaigns, workflows, dashboards, in-built reporting, prospects, focusing and segmenting, social media, and more are all standard features. Features such as SMS, email, automation, web apps, pages, forms, and funnels are included as well.

What do you dislike most about this product?

You'll need some time and effort if you're not a trained marketing automation expert or a super-geeky computer wiz to fully take advantage of everything Adobe Campaign has to offer.

What recommendations would you give to someone considering this product?

This software is highly suggested due to its intuitive design and solid platform-specific user interface. A drag-and-drop editor makes it simple to design emails and landing sites; automated marketing workflows can be set up in minutes; and audience segmentation is taken to a whole new level.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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