This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
Adobe Campaign Logo
Adobe Campaign Logo
Adobe Systems

Adobe Campaign

Composite Score
8.5 /10
CX Score
8.8 /10
Adobe Campaign
8.5 /10

What is Adobe Campaign?

See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Campaign won the following awards in the Email Marketing category

Filter By

Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Campaign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

0% Negative
4% Neutral
96% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Reliable
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Email Delivery

90

Text Messaging

89

Campaign Management

87

Segmentation

87

Basic Reporting and Analytics

84

Auto-Responders

84

Email Templates

83

Dynamic Content

83

A/B Testing

83

Content Authoring

82

Surveys and Polling

82

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Breadth of Features

87

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

80

Ease of Customization

78

Adobe Campaign Reviews

Eileen W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Maximum effectiveness in digital marketing

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

Adobe Campaign is a platform that provides a wide variety of very useful options for the development of digital marketing for any company. It offers an excellent set of channels with ideal characteristics to have the best digital marketing campaign. It has the advantage of helping customers analyze and optimize media performance. The marketing team can also use the tool as a source of pre and post campaign intelligence.

What is your favorite aspect of this product?

It offers all the tools that the company needs to create strategies and execute a digital campaign. This tool allows to address different aspects of a campaign simultaneously. This approach increases efficiency and reduces execution time for multiple projects at once. Supports updating any change in real time. It captures each individual path of each visitor's visit and puts it at your fingertips. The tool can be customized to suit your business needs.

What do you dislike most about this product?

This platform presents a series of essential tools for the growth of a company. Although, it can be very expensive and its profitability must be evaluated.

What recommendations would you give to someone considering this product?

I strongly recommend that you implement Adobe Campaign in your company because it provides a set of channels necessary for your organization to increase competitiveness in the market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jordan R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Excellent marketing campaign product

Likeliness to Recommend

10 /10

What differentiates Adobe Campaign from other similar products?

Adobe Campaign has been the most powerful product for all the marketing processes.

What is your favorite aspect of this product?

It has the capability to send emails to clients on our products and services regularly. We are able to ensure we win as more clients as possible through thorough marketing and advertisement.

What do you dislike most about this product?

Adobe Campaign has never failed in its functionality in any day in our company.

What recommendations would you give to someone considering this product?

I highly recommend this product to any organization for effective marketing of products and services.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

James R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Excellent and powerful marketing tool

Likeliness to Recommend

10 /10

What differentiates Adobe Campaign from other similar products?

I have no great experience from other similar products as Adobe Campaign.

What is your favorite aspect of this product?

This is very great product that enables us to reach to our potential customers on time. Email for marketing campaign are delivered effectively which has enabled us to win more customers.

What do you dislike most about this product?

This product has offered very excellent service to our organization from the time of deployment.

What recommendations would you give to someone considering this product?

I highly recommend Adobe Campaign to any company for effective marketing and faster growth.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Adobe Campaign Comparisons