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Adobe Systems

Acrobat Sign

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Acrobat Sign
8.8 /10

What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details


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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative
10% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 85

E-Signatures

90

Digital Signature

90

User-Friendly

87

Security

86

Mobile

85

Regulatory Compliance

85

Workflow

84

Notifications

84

Templates

82

Cloud/On-Prem/Hybrid Deployment

82

Audit Trail

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

78

Acrobat Sign Reviews

Josiah B.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

The easiest way to sign documents digitally.

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

Acrobat Sign has a bunch of features packed into one programme.

What is your favorite aspect of this product?

The ease with which documents are handled.

What do you dislike most about this product?

I think the product is robust. I can't think of anything I dislike about the product.

What recommendations would you give to someone considering this product?

I would recommend this product to someone considering it because of the programme's ease-of-use.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

DEANN B.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Acrobat quality, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

Acrobat Sign carries the brand which is an added bonus because of the quality and trust in the brand.

What is your favorite aspect of this product?

Acrobat Sign is fairly easy to use, even for those without much experience.

What do you dislike most about this product?

Need more religious templates.

What recommendations would you give to someone considering this product?

Maybe not the best option for a smaller business due to cost and if a free trial is offered, give that a try first.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

SHUBHAM V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Sign, send & receive digital signatures!

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

-Acrobat Sign's 'Send & Track' allows us to send bulk files as links. It automatically sends us confirmation receipts when recipients view our files. -It integrates seamlessly with Microsoft Office 365. We can send & track directly from applications like Teams & Outlook. Confidential agreements can be hosted in Microsoft SharePoint. -It supports SSO via external identity providers like Okta, Oracle & more. It exchanges authentication information between Adobe & the identity provider to ensure document integrity & user's origin. -Adobe Acrobat Sign is in compliance with the industry standards & regulations like HIPAA & GDPR.

What is your favorite aspect of this product?

-Adobe Acrobat Sign can be embedded directly into the websites as forms using Adobe Developer accounts.

What do you dislike most about this product?

-Adobe provides a 30 day free trial after which we need to contact Adobe Sales for custom subscription plans as per our need. -Adobe Acrobat Sign account recovery is a tedious process.

What recommendations would you give to someone considering this product?

This is a must have in today's hybrid work environment!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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