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Adobe Systems

Acrobat Sign

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Acrobat Sign
8.8 /10

What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details


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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative
10% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 85

E-Signatures

90

Digital Signature

90

User-Friendly

87

Security

86

Mobile

85

Regulatory Compliance

85

Workflow

84

Notifications

84

Templates

82

Cloud/On-Prem/Hybrid Deployment

82

Audit Trail

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

78

Acrobat Sign Reviews

Lisa G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Smart tool for e-signature

Likeliness to Recommend

8 /10

What differentiates Acrobat Sign from other similar products?

Through the combination of intuitive integration, advanced features, and security, it positioned itself as a leader in competition. Its seamless integration with the Adobe ecosystem gives rise to a high efficiency rate. It also differentiates in security aspects, involving encryption protocols and adherence to compliance such as GDPR and aIDAS.

What is your favorite aspect of this product?

Its exceptional integration with the Adobe ecosystem, not only enhances the working efficiency but significantly streamlines the workflow. It also reduces the time consumption in editing, creating, and signing the documents via a unified platform, which is otherwise a long and hectic procedure. Its user-friendly interface is another standout tool for both novices and seasoned professionals.

What do you dislike most about this product?

The primary drawback which I don't like is its high pricing. Though it is filled with advanced tools, the one starting with a low budget would not be able to leverage its advanced capabilities. Though it gives a good integration environment with the Adobe ecosystem when it comes to integrating with any other platforms, the integration is not up to expectations, this hinders the smooth working.

What recommendations would you give to someone considering this product?

For informed decisions and optimized workflow, it is suggested to get familiarized with its advanced tools. This will facilitate you with productive results with reduced learning curves in future use.

Pros

  • Saves Time
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Chris M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

The best e-signature tool

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

It differentiates itself from its competitors in many ways. One of the key features is its seamless integration, which permits businesses to streamline document workflow without switching. Also, its security measures and privacy actions including audit trials and encryption are promising. All these make it a top choice among others.

What is your favorite aspect of this product?

It’s broader ecosystem and seamless integration with Adobe Acrobat PDF, and broader, are my favorite features. It helps users to manage, edit, and share, files within the PDF format, as PDF is the most used and authentic format when dealing with official paperwork and transferring them for e-signature. All these make it user-friendly and well-organized for managing official work.

What do you dislike most about this product?

Acrobat Sign is a feature-rich platform, however, one factor that sometimes becomes challenging for its users is its limited available customization options. In setting up complex documents, users may need external support to meet their demands. This should be taken in attention to make it more scalable and flexible for future use.

What recommendations would you give to someone considering this product?

Acrobat Sign is a good option for all those looking for a solution for their businesses, where they have to deal with complex document management. It is an excellent choice as it simplifies the workflow and assists you in running your documents within the Adobe environment.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Robin M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Efficient and reliable but lacks some flexibility

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

1. Acrobat Sign integrates with a wide range of third-party applications such as Microsoft 365, Salesforce, SharePoint. 2. Acrobat Sign integrates smoothly with another Adobe products like Acrobat PDF, which make it easy to prepare, send, sign and track the documents. 3. Users have a wide range of signer authentication options, Such as Password, ID verification which ensures secure signatures.

What is your favorite aspect of this product?

1. Acrobat Sign integrates with Microsoft Power Platform such as Power Automate, PowerApps, Dynamics 365, enables seamless workflow automation capabilities within the Microsoft ecosystem. 2. The deep third-party integration with tools like Microsoft 365, Salesforce, SharePoint and other CRM platform increases the productivity. 3. The ability to send, sign and manage documents from mobile devices ensures that users can stay productive and responsive. 4. Real-time tracking oof documents status and progress including the notifications offers a transparency throughout the entire signing process.

What do you dislike most about this product?

1. The cost for more advanced features, especially for small business or individuals can relatively high. 2. Acrobat has limited functionality when offline, requires an internet connection to access the documents. 3. Basic functions are easy to use, more advanced features like workflow automation or API integrations can be complex and require more time to learn.

What recommendations would you give to someone considering this product?

1.Take advantage of free trails to explore the platform's features and usability before paid to plan. 2.If you need the mobile access, then test the mobile app to ensure it meets your requirement for sending and signing the documents. 3. Review the different pricing plans to find one that which will align with your budget including the features you need. 4. Familiarize with the available training materials, webinars, and user guides to maximize understanding of the platform and features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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