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Adobe Systems

Acrobat Sign

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Acrobat Sign
8.8 /10

What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details


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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative
10% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 85

E-Signatures

90

Digital Signature

90

User-Friendly

87

Security

86

Mobile

85

Regulatory Compliance

85

Workflow

84

Notifications

84

Templates

82

Cloud/On-Prem/Hybrid Deployment

82

Audit Trail

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

78

Acrobat Sign Reviews

Chelsea E.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy but features disappoint.

Likeliness to Recommend

7 /10

What differentiates Acrobat Sign from other similar products?

The cost is less than other services.

What is your favorite aspect of this product?

It's easy to use.

What do you dislike most about this product?

The adobe app is slow.

What recommendations would you give to someone considering this product?

To use it on a fast computer and get training.

Andrey L.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Effective Signature Software-Exactly as Advertised

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

Adobe creative cloud suite is reliable and offers multiple facets to be able to sign documents on including an iPad and a phone as well as a computer

What is your favorite aspect of this product?

You can use your finger as a wet signature. It also offers PIV/CaC authentication

What do you dislike most about this product?

Most features are already a part of acrobat and Acrobat offers much more.

What recommendations would you give to someone considering this product?

Worth the money but consider buying an independent license for adobe acrobat and utilizing the signature feature panel

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gabriel R.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Acrobat Sign is The Most Efficient for E-Signature

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

I've always loved Adobe products, and when I began requiring electronic signatures from clients on a regular basis, I chose their E-Signature software. They continue to improve and offer more enhancements and sophistication to their already brilliant existing software.

What is your favorite aspect of this product?

Being able to modify previous contracts that are uploaded into Adobe Acrobat as pdfs for customization to specific clientele. I can make adjustments easily through editing, then save again as a pdf and send out for e-signing. Another feature is the real time notification of when a client has signed the contract. A copy is automatically emailed back to me for archiving.

What do you dislike most about this product?

Sometimes when I go back and forth from editing to non-editing, the software will freeze. Another more common issue is when I'm typing, the 'copy' option on my mouse works fine, but the 'paste' one never functions. I have to use Ctrl-V to paste. Also at times, the text gets crunched up on some of my sentences, meaning words will get mushed up, and I have to rewrite them. Not a big deal, but it can get a bit irritating, lol.

What recommendations would you give to someone considering this product?

If you require e-signatures on a regular basis or need to make adjustments to a contract during negotiating, I highly recommend Adobe E-Signature. This software will make your transactions go smoothly by handling the deliveries, the invoices, and notifying of when a document has been signed, and/or needs attention.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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