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Adobe Systems

Acrobat Sign

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Acrobat Sign
8.8 /10

What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details


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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative
10% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 85

E-Signatures

90

Digital Signature

90

User-Friendly

87

Security

86

Mobile

85

Regulatory Compliance

85

Workflow

84

Notifications

84

Templates

82

Cloud/On-Prem/Hybrid Deployment

82

Audit Trail

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

78

Acrobat Sign Reviews

Brian T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Flexible document aigna

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

It is easy to use and is portable, easy to allow others to use

What is your favorite aspect of this product?

Ability to easily set up a signature that can be used in the future on many types of documents

What do you dislike most about this product?

Adobe software in general can be unintuitive and slow, at times

What recommendations would you give to someone considering this product?

Consider your need for flexibility

Pros

  • Enables Productivity
  • Unique Features
  • Friendly Negotiation
  • Security Protects

Krista R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2020

Easy to use, great price

Likeliness to Recommend

8 /10

What differentiates Acrobat Sign from other similar products?

It is incredibly user-friendly both for filling out forms and for signing. It can be purchased as part of a bundle, which makes it incredibly inexpensive since you are getting a ton of other Adobe apps as well.

What is your favorite aspect of this product?

The ease of use.

What do you dislike most about this product?

The minimal amount of features, especially regarding customization.

What recommendations would you give to someone considering this product?

See if you are interested in other Adobe apps as well, because this is definitely worth having as part of a bundle. If you don't have too many intricate documents that need to be transacted between multiple parties, this is a great way to have clients fill out forms and sign off on them. Very easy to use.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Generous Negotitation
  • Reliable

Cons

  • Commodity Features

Wiliam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2020

Simplifies the collection of signatures

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

Adobe Sign creates exceptional client experience and ensures companies achieve paperless signing and approval.It modernizes workflow process and changes your business process with robust features and functionality such as automated workflows,integrations,Security and compliance etc.

What is your favorite aspect of this product?

I like that it is easy to keep track and manage documents for signing by setting up reminders at real time.Sending large number of files to recipients for signing is not a problem when using Adobe Sign.It is a fast and easy process.It allows anyone to request for signatures using any device or browser.It also removes the need of manual handling of files.

What do you dislike most about this product?

Client support team is not responsive but other than this it has simplified the collection of signatures form our clients.

What recommendations would you give to someone considering this product?

I recommend Adobe Sign for all organization to embrace fast signature workflow and achieve business efficiency.It is easy to use and works best for remote teams.

Pros

  • Reliable
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

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