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Adobe Systems

Acrobat Sign

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Acrobat Sign
8.8 /10

What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details


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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative
10% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 85

E-Signatures

90

Digital Signature

90

User-Friendly

87

Security

86

Mobile

85

Regulatory Compliance

85

Workflow

84

Notifications

84

Templates

82

Cloud/On-Prem/Hybrid Deployment

82

Audit Trail

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

78

Acrobat Sign Reviews

Muhammad S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Best Tool For Electronic Signature

Likeliness to Recommend

8 /10

What differentiates Acrobat Sign from other similar products?

It has numerous advanced features including live tracking, sign customization, easy to add new signatures, compatibility with all OS, and reasonable pricing makes it unique among others.

What is your favorite aspect of this product?

1. Integration with other tools especially Microsoft 365 2. Mobile Power 3. Automatic Record Keeping 4. Quick report analysis and identifying sign

What do you dislike most about this product?

1. Update issues 2. Lack of quick support 3. Support team is not knowledgeable

What recommendations would you give to someone considering this product?

In this digital world when you need an electronic signature instead of a traditional paper and pen sign, Adobe sign is the best in the market yet, having all the advanced features, highly recommended.

Pros

  • Reliable
  • Saves Time
  • Acts with Integrity
  • Generous Negotitation

Terry S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Adobe Sign for electronic signature

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

This is one of the most effective platform for signing documents.

What is your favorite aspect of this product?

I like its capability to upload and sign many documents at the same time. The electronic signature is always very effective and cannot be easily tempered with.

What do you dislike most about this product?

I have not experienced any failure from the performance of Adobe Sign.

What recommendations would you give to someone considering this product?

This is very effective tool for electronic signature and I highly recommend it.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Austin C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Valuable e-signature software

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

Adobe Sign is much easier to use and adoption is quite fast for first-time users. Little training was required with a low learning curve. It was also cheaper compared to other options of similar products we had. Also, the speed of signing files and the ability to send large files for signatures are amazing.

What is your favorite aspect of this product?

My favorite aspect of Adobe Sign is the ability to upload new files and select the ones needed for every customer. The user interface is easy to use and navigate. We have gone paperless as there is no printing of files that require signatures. It has really saved time for us by being able to sign files and transfer them. Building templates is a breeze and can be customized to it our needs

What do you dislike most about this product?

Customer service needs improvement as they were available on chat only which at times is difficult to solve complex problems.

What recommendations would you give to someone considering this product?

Adobe Sign has been great, it has been adapted easily in my workplace and has replaced our previous manual signing of files. It has had a tremendous value in our organization and i wouldn't have it any other way.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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