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Adobe Systems

Acrobat Sign

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Acrobat Sign
8.8 /10

What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details


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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative
9% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Fair
  • Performance Enhancing

Feature Ratings

Average 86

Digital Signature

90

E-Signatures

90

User-Friendly

88

Security

86

Regulatory Compliance

86

Mobile

86

Workflow

85

Notifications

84

Templates

83

Cloud/On-Prem/Hybrid Deployment

83

Audit Trail

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Business Value Created

84

Quality of Features

84

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Breadth of Features

81

Vendor Support

81

Availability and Quality of Training

79

Ease of Customization

79

Acrobat Sign Reviews

Karrie B.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Great product but a bit cumbersome to use

Likeliness to Recommend

7 /10

What differentiates Acrobat Sign from other similar products?

Adobe sign was included inside of my adobe package so I did not review many other signing software.

What is your favorite aspect of this product?

The ability to get electronic signatures without printing and scanning documents saves so much time and energy.

What do you dislike most about this product?

When you need to send a reminder to have a document reviewed I have not figured out how you can actually send it within your own email without it being delivered via the adobe platform.

What recommendations would you give to someone considering this product?

Adobe Sign is a solid electronic signature platform and fairly easy to use.

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Respectful

Satya Dileep Kumar T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Gateway for e-signatures & great pricing strategy

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

If there is a document you are needing to be signed by 1 person or even 2, etc. it is very simple to choose the name/email and select the signature blank on your document and each person can easily sign. Adobe Sign is very fast, once one person signs the document it immediately sends it to the next person to sign and the creator of the document. Email notifications, Status updates - ability to send reminders, Easy to fill template are other pros

What is your favorite aspect of this product?

Easy to fill templates, customizing them, notifying people and reminding on status are some great aspects

What do you dislike most about this product?

sometimes I have observed this issue : Records not appearing in "waiting for me to sign" for many people. [The] log-in [page could use improvement because] unless you have saved the exact URL, it is very hard to find your way to it.

What recommendations would you give to someone considering this product?

Since the brand name gives confidence in the security of the system, its the best choice out there to consider this product with friendly usage, pricing strategies as well. It takes some time to get used to the URLs for logging in and signing in but its very convinient to use rahter than running behind physical signatures.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Transparent

Ankur G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Keep your business moving smoothly with adobe sign

Likeliness to Recommend

8 /10

What differentiates Acrobat Sign from other similar products?

Scanning documents from mobile camera

What is your favorite aspect of this product?

Agreement Templates which are very handy

What do you dislike most about this product?

On iPad it becomes frustrating as it comes to resizing the entry fields

What recommendations would you give to someone considering this product?

The usage and integration is very easy one can toggle between apps and still retain the work

Pros

  • Performance Enhancing
  • Includes Product Enhancements
  • Enables Productivity
  • Effective Service

Cons

  • Less Inspiring
  • Vendor's Interest First
  • Less Friendly Negotiation

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