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Adobe Systems

Acrobat Sign

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Acrobat Sign
8.8 /10

What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details


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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative
10% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 85

E-Signatures

90

Digital Signature

90

User-Friendly

87

Security

86

Mobile

85

Regulatory Compliance

85

Workflow

84

Notifications

84

Templates

82

Cloud/On-Prem/Hybrid Deployment

82

Audit Trail

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

78

Acrobat Sign Reviews

Kaniaru W.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Adobe Sign - Tamper Proof Electronic Signing

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

With Adobe Sign, the business saves time in that documents are signed within minutes and not days thanks to the amazing electronic signature features.

What is your favorite aspect of this product?

Sending documents for signing is easy. The software helps us save time and we can do business online The software is easy to use I like that e-Siganures from Adobe Sign are tamper proof and therefore legal binding

What do you dislike most about this product?

Adobe Sign offers nothing but the best and no complaints

What recommendations would you give to someone considering this product?

For businesses electronic signing, I recommend Adobe Sign. It's tamper proof and affordable. Using it is easy too.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Shahnawaz A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Super user-friendly platform for digital signature

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

 The integration is also good seamless, the user interface looks really interesting and fresh. it integrates and works excellently with the Adobe Suite. You can upload your signature online and drag and drop to sign the documents at the intended location. I love using the template feature and how easy and fast it is to create a document for it to get signed.  Adobe Sign can pull in other word documents and convert them to PDFs to complete and sign as well. The technical support and service from the Adobe team are amazing, they are customer-centric, know how to satisfy the customers, and are very responsive even during odd business hours.

What is your favorite aspect of this product?

The best part of the "Adobe Sign" platform is "Ease of Use" and all credits goes to a beautifully designed user interface. Trust me, Adobe Sign plays a vital role in customisation because the ease of customisation is too cosy. Post customisation just provides a few details of the recipients like email-id, name, etc and the platform will send the document to get a digital signature. Another good example of customisation is a pre-loaded signature from this platform can be used. This platform tracks every action like viewed document, edit and sign-in doc. Even Adobe Sign will automatically remind someone who hasn't signed your document as well.

What do you dislike most about this product?

The high subscription charge is one of the downsides of this application. Sometimes I feel delays in the notification which is a very important factor in the contract-agreement business. And another simple constraint is, you cannot go back and add an email address.

What recommendations would you give to someone considering this product?

Adobe Sign is one of the best and most secure platforms from the Adobe suite family for digital signature needs. Due to the cloud-based platform, this platform become a strong and solid platform.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Mohsin K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Secure and reliable platform for digital signature

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

In contract agreement business vendors/clients belonging across the country and different languages is always problematic. But this platform is available in almost country languages which break geographical barriers. At the same time, Adobe Sign also removes platform dependency issues because this application is available on almost all devices which is very important. The technical support from Adobe connect is amazing, they are 100% customer-centric, they know how to satisfy their customers, and they are very responsive even during odd business hours and almost all industries working on less capacity due to the current pandemic situation.

What is your favorite aspect of this product?

This is the cloud-based platform in which is individuals or organisations send, secure, track and manage e-signature processes. we can anywhere, or anytime easily sign digital documents, in just minutes not in the days or the months. adobe sign also delivered the highest levels of security, availability. Integration is also a way ahead as expected, especially the pre-built integration with all enterprise platforms is the best example. Even partnership between Microsoft is also very helpful to deliver seamless productivity. Adobe Sign is completely customisable and you can create your own custom signature and upload it whenever required.

What do you dislike most about this product?

At this point in time, I don't have any dislike but I would mention a few comments to improvise this platform. Although this platform provides a lot of pre-defined templates, there should be more pre-defined templates that can help users to automate the digital sign-in process. The cost is a little more than I would like it to be. Costly subscriptions, but worth it.

What recommendations would you give to someone considering this product?

Adobe Sign is relatively easy to use and learn. The best part of this application is the most secure and reliable platform which is very much an essential feature in the contract agreement business. I love using the template feature and how easy and fast it is to create a document for it to get signed. You can upload your signature online and drag and drop to sign the documents at the intended location.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

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