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Adobe Systems

Acrobat Sign

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Acrobat Sign
8.8 /10

What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details


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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative
10% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 85

E-Signatures

90

Digital Signature

90

User-Friendly

87

Security

86

Mobile

85

Regulatory Compliance

85

Workflow

84

Notifications

84

Templates

82

Cloud/On-Prem/Hybrid Deployment

82

Audit Trail

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

78

Acrobat Sign Reviews

Sam C.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Adobe Sign Improves My Workflow!

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

Adobe Sign is great because of its mobility and easy-to-use interface. It makes the signing process simple, even for people that haven't used an Adobe product before. It also sends follow-up summary emails that make it quite easy to track the entire signing process.

What is your favorite aspect of this product?

The best aspect of this product is its ability to track the entire process. Adobe Sign allows me to see the order the page will be signed, mark different spots for different signers, see when the user opened the notification email, and see the exact date and time the signature was made. Adobe Sign is thorough and clear.

What do you dislike most about this product?

There isn't really anything that I dislike about this product. If I had to choose something, it would be that the font chosen for the automatic digital signature looks kind of cheesy.

What recommendations would you give to someone considering this product?

The main recommendation I'd give to someone considering this product is to evaluate their current workflow. If you're someone that's on the go (or frequently has signers that are on the go), or someone who wastes a lot of paper and time printing pages for in-person signing, then I highly recommend Adobe Sign! If you don't sign that often or are in close proximity to the people who sign your documents, then this program probably isn't something you need.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2022

AdobeSign is the best, I love most features

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Michael M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

One of the best signing apps for contracts.

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

It works which is great with few technical glitches. It’s also super easy to set up w document whereas some other apps and softwares were much more cumbersome and would freeze up. Customer support for all document and regulatory needs was great. We do have some pretty specific confidentiality clauses our clients require and it was a snap to include those and get them initialed using Adobe Sign.

What is your favorite aspect of this product?

It’s easy to set up a contract or document with the exact fields you need. It’s also easy to include an initials field in multiple places throughout the contract. That’s huge for us and our clients because there were many unique and specific clauses in each document we need signed.

What do you dislike most about this product?

Honestly—nothing. We had a great experience.

What recommendations would you give to someone considering this product?

It’s a solid option that works well for complex or simple contracts. You’ve got nothing to lose. Plus clients and customers know the name Adobe and trust them which is a huge befit as well when it comes to people signing legal docs.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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