What is Abnormal Security?
The Abnormal Security platform protects enterprises from targeted email attacks. Abnormal Behavior Technology (ABX) models the identity of both employees and external senders, profiles relationships and analyzes email content to stop attacks that lead to account takeover, financial damage and organizational mistrust. Though one-click, API-based Office 365 and G Suite integration, Abnormal sets up in minutes and does not disrupt email flow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Abnormal Security?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Phishing Protection
O365 integration
User Flagging of Suspicious Emails
Bulk Remediation
Email Account Protection
Anti-Spoofing Protection
Malware Blocking
Artificial Intelligence / Machine Learning
Administrator Dashboard and Reporting
Tagging
End-User Warnings in Email Client Software
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Implementation
Quality of Features
Availability and Quality of Training
Business Value Created
Vendor Support
Breadth of Features
Abnormal Security Reviews
chris d.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
Best in class
Likeliness to Recommend
What differentiates Abnormal Security from other similar products?
The integration and ease of management and we know this gets better with time.
What is your favorite aspect of this product?
This is a critical security layer in our overall tech stack and it is the easiest to manage.
What do you dislike most about this product?
pricing is a little high, but worth it.
What recommendations would you give to someone considering this product?
Turn this on and test it..the data is easy to capture and provides immediate feedback
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Aqeel M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Comprehensive and effective email security tool
Likeliness to Recommend
What differentiates Abnormal Security from other similar products?
Abnormal Security appears to be a comprehensive and effective email security tool that provides advanced threat detection and real-time protection against email attacks. Its use of AI and machine learning to analyze email behavior patterns is a particularly innovative feature that sets it apart from other email security solutions.
What is your favorite aspect of this product?
AI and machine learning-based threat detection: Abnormal Security uses AI and machine learning algorithms to analyze email behavior patterns and detect sophisticated email attacks that may bypass traditional email security solutions.
What do you dislike most about this product?
Although Abnormal Security is a promising email security tool, my primary concern is that it is still a relatively new product, and their self-support tools are often limited, particularly when it comes to their knowledge base. Whenever our security operations center (SoC) or email administrators have a question, we often need to submit a ticket as the answer cannot be found in the product documentation. Additionally, while Abnormal Security does support some integrations, the level of customization available is somewhat lacking, but this is understandable given that it is a newer security company.
What recommendations would you give to someone considering this product?
The Abnormal Security email platform lives up to its promises by effectively removing malicious emails that may have slipped through Microsoft 365 and Exchange Online Protection, all without the end user even being aware that they had received a phishing link or BEC attack message. The product is highly configurable and can seamlessly integrate with popular cloud-based email and collaboration suites, such as M365 and Google Workspace. Furthermore, Abnormal supports several top vendors in authentication security and email security, such as Okta, Duo, and Valimail.
Pros
- Continually Improving Product
- Efficient Service
- Respectful
- Over Delivered
Kar Chun Y.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Abnormal Security from other similar products?
Behavioral AI Technology: Abnormal email Security utilizes advanced Behavioral AI technology to detect and prevent sophisticated email attacks. By analyzing user behavior patterns and email content, it can identify anomalies and indicators of compromise that may go unnoticed by traditional security solutions.
What is your favorite aspect of this product?
The email filtering AI funtion I like it
What do you dislike most about this product?
Maybe the support response time is too slow
What recommendations would you give to someone considering this product?
It is easy to use and the price is not too high
Pros
- Performance Enhancing
- Caring
- Fair
- Over Delivered
