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Abacus

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Abacus
7.8 /10

What is Abacus?

Abacus is the only real-time expense management solution to reimburse your team, reconcile corporate cards, and automate your expense policy. By eliminating the month-end expense report, Abacus turns submitting and approving expenses into a delightful, collaborative experience. With our mobile app, you'll quickly submit and approve expenses on the go and reimbursements now happen within days. Abacus syncs with your accounting software and auto-matches transactions for hassle-free bookkeeping.

Company Details


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Awards & Recognition

Abacus won the following awards in the Expense Management category

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Abacus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Abacus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Abacus?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Feature Ratings

Average 86

Multi Currency

92

Receipt Image Submission

89

Expense Itemization

88

Travel and Accommodation Booking

88

Optical Character Recognition

87

Desktop Browser Support

87

Expense Detail Tracking

86

Single Sign-On (SSO)

85

Approval Workflow

85

Expense Policy Aware

85

Mobile App or Mobile Browser Support

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Ease of IT Administration

87

Quality of Features

87

Vendor Support

86

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Business Value Created

85

Ease of Customization

85

Usability and Intuitiveness

85

Breadth of Features

84

Availability and Quality of Training

82

Abacus Reviews

Sarah A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Worthwhile platform with a clean design

Likeliness to Recommend

10 /10

What differentiates Abacus from other similar products?

The safest way to manage expenses in a business is using Abacus because it has so many incredible capabilities that we can leverage to automate processes like team reimbursement, corporate credit card reconciliation, and spending policy enforcement. Its full and immediate visibility is very fantastic because it makes it easier for us to effectively manage our expenditures and finances.

What is your favorite aspect of this product?

The real-time expense reporting feature of this system is what I found to be truly fantastic since it allowed me to go deep into the data and increase efficiency and income streams by making the correct decisions at the appropriate times using these data-driven insights. We can effectively keep our spending within policy and send expenses to the appropriate group of appointees automatically by using automated checks and confirmations.

What do you dislike most about this product?

Although it rarely got stuck, this technique works beautifully for the most part. What I don't like about this system is that it was challenging to include an invoice that was exceptionally long or took more than one sheet when we first logged the ticket. It seems that extra work is needed to finish this task.

What recommendations would you give to someone considering this product?

Abacus is a tool that you can use from any location to keep track of and arrange all of your crew's and your own expenditures without any issues. The best part is that you can easily incur expenses and have them generated automatically wherever you are. It includes a fantastic mobile application that assists you in completing all of the aforementioned tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Nicola S.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Speedy expense approval and swift reimbursement

Likeliness to Recommend

10 /10

What differentiates Abacus from other similar products?

Through Abacus, we take control of all our spending that happens on a business trip. It gives us consolidated reports of each and every expense in a single dashboard. It allows me to keep track of my team's cost claims like a pro.

What is your favorite aspect of this product?

It made our expense mamagement process less administrative and more user-friendly for employees. By automating all of our expense claim tracking and calculation significantly reduced the occurrence of errors.

What do you dislike most about this product?

Abacus should connect easily with other apps to make the expense information flow as simple, straightforward, and efficient as possible.

What recommendations would you give to someone considering this product?

Abacus provides a simple and intuitive way to handle your employees expenses and helps you stay on top of your expenses by accessing detailed expense claim reports.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Louis J.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A flexible EA tool with strong framework support

Likeliness to Recommend

9 /10

What differentiates Abacus from other similar products?

We can actually link cards, and adding expense receipts is quick and simple. It is the ideal platform for tracking the travel and expenses of our employees, has a great mobile app, and lets me manage everything from anywhere in a very comfortable way. It was also convenient to approve expenses, and transfers and reimbursements are quick and easy.

What is your favorite aspect of this product?

The best part about the abacus is that I can forget about the documents and pictures that are filled with other tools because it has everything I need. Due to the volume of expenses that arise in maintenance management, I primarily use this application when we are traveling because it is ideal for producing reimbursements and maintaining greater control over each spend.

What do you dislike most about this product?

There are several limits to using the mobile app to look up prior charges. There are still some issues with uploading PDFs and emails from our phone to the app. It works better on a PC, but because the bulk of our users only has phones, this causes a lot of annoyance on their end.

What recommendations would you give to someone considering this product?

Despite having somewhat high monthly costs, this tool is highly recommended for anyone who wants to maintain better control over their spending. It provides excellent organization, monitoring, and control options. Every organization might benefit greatly from using it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

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